Summary
We are seeking a motivated individual looking to start a career in our accounts department as an apprentice. The successful applicant will be trained to attain a Business Administration Level 3 Qualification. You will receive learning and support from an external training provider, as well as on the job training from Charles French Solicitors.
Wage
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
The minimum wage for apprentices is set to rise on 01 April 2025.
Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm
35 hours a week
Start date
Monday 28 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* To assist in the processing and reconciliation of client and office account funds
* Compliance with Solicitors Regulation Authority (SRA) Accounts Rules
* Provide support to colleagues with queries on outgoing and incoming payments and billing
* Input financial data into the firm’s accounting system, ensuring that records are accurate and up-to-date
* Provide general administrative assistance to the finance team as needed, including filing, document management, and responding to emails
* Learn and utilise office software and equipment effectively
* Undertake additional duties as assigned to support the smooth operation of the office
* Provide support to colleagues whenever necessary
* Maintain confidentiality of sensitive information and adhere to legal and ethical standards
Where you’ll work
Bayview House St Austell Enterprise Park
Treverbyn Road
Carclaze
St. Austell
PL25 4EJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THE APPRENTICE ACADEMY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* The successful applicant will be trained to attain a Business Administration Level 3 Qualification
* You will receive learning and support from an external training provider, as well as on the job training from Charles French Solicitors
Requirements
Essential qualifications
GCSE in:
* English and Math (grade 4 or higher)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Non judgemental
Other requirements
There is free parking available nearby, and direct bus links to St Austell and Bodmin. We are eager to fill the position quickly, and encourage applications from candidates who are available to start within a few weeks. All applications and discussions will be treated with the utmost confidentiality.