Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team at The Sleep Co store in Brierly Hill. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service. As a Retail Sales Associate, you will play a crucial role in enhancing the shopping experience for our customers while driving sales and promoting our products.
Duties
* Assist customers in selecting and purchasing products, ensuring a positive shopping experience.
* Effectively communicate product features and benefits to customers, utilising upselling techniques where appropriate.
* Maintain an organised and visually appealing sales floor, ensuring products are well-displayed and stocked.
* Handle customer inquiries via phone and in-person with professionalism and courtesy, demonstrating strong phone etiquette.
* Process transactions accurately using the till system, applying basic maths skills to handle payments and refunds.
* Collaborate with team members to achieve sales targets and provide feedback on customer preferences and trends.
* Ensure compliance with store policies and procedures, including health and safety regulations.
Requirements
* Previous retail or sales experience is preferred but not essential; a willingness to learn is key.
* Strong organisational skills with the ability to manage time effectively in a fast-paced environment.
* Excellent communication skills; bilingual or multilingual abilities (especially Spanish) are highly desirable.
* A customer-focused attitude with the ability to engage effectively with diverse clientele.
* Basic maths skills for handling transactions accurately.
* Ability to work flexible hours, including weekends and holidays as required by the business needs.
If you are passionate about retail and enjoy working in a team-oriented environment, we encourage you to apply for this exciting opportunity as a Retail Sales Associate!
Job Types: Full-time, Part-time
Pay: £25,452.00-£35,452.00 per year
Expected hours: 16 – 40 per week
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
* Tips
* Yearly bonus
Benefits:
* Company pension
* Employee discount
* Store discount
Schedule:
* Monday to Friday
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
Work Location: In person
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