Maintenance Supervisor (Empty Homes) 6607 Job title: Maintenance Supervisor (Empty Homes) Contract: Permanent, Full time, 35 hours per week Location: Office is based in Stratford, London (E15 4PH) with travel required across South East London Persona: Agile Working (office, home and site working) Salary: £39,465 – £43,519, depending on experience. You will be provided with an L&Q van for business use Closing date for completed application: 1 st April at 11pm Interview date – 11 th April on Microsoft Teams. Previous applicants need not reapply. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.doc Why choose L&Q? We offer a competitive annual salary and staff benefits package. Strong family-friendly policies Committed Learning & Development Annual leave starting from 28 days rising to 31 PLUS bank holidays Excellent Pension Scheme – double contribution up to 6% Generous non-contributory life assurance An Employee Assistance Programme Employee discount/benefits portal Westfield Health Cash Plan Great places to work certified 2024-2025 Best Workplaces for Women To deliver surveying function L&Q’s property portfolio. This will predominantly relate to empty homes but may also include other aspects of property maintenance such as major works, responsive repairs, planned works, refurbishment, fire management, servicing, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specifications, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. A company vehicle will be provided for business use, PDA fuel card, Uniform and PPE and parking paid will all be provided. It is essential to have a manual driving license to carry out this role. Provide technical support to L&Q and its customers, conduct property surveys, diagnose defects. Design and specify works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Act as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Oversee quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertake inspections and audits of the partnering contractors, servicing maintenance contract and defects within empty homes by visiting site. Reviewing completed work against the schedule/contractors’ invoices and resolving issues as necessary. Provide management reports and schedules of defects when necessary and certify rectification of snagging items. Work closely with the Empty Homes Manager ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety Candidate Requirements Good standard of general education. A good understanding of building pathology, construction techniques and an understanding of budgeting processes and standing orders. The ability to manage maintenance, minor repair and refurbishment projects. • Knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts, managing and delivering budgets. Knowledge of forms of contract and dealing with contractors as required • Working knowledge of residential property, housing legislation, working in occupied buildings, building regulations (particular ref to parts A¸ L, M and P) and conservation consent and TPO management. Experience of liaising with customers and occupants from small scale to large complex projects. A knowledge of party wall regulations and disrepair legal protocol. A current knowledge of health and safety legislation and issues affecting all aspects of property maintenance, construction, repairs and refurbishment. Good understanding of Microsoft office suite, especially excel and word. A full UK manual driving license is required for this role. You will be provided with an L&Q van for business use. Proficient Requirements A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements A sound knowledge of building regulations, parts A, M, P and L Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of budgeting processes and standing orders. • Responsible for budget control If you are interested in this role and have the experience required, then apply without delay At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request. Our Commitments At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.