We are recruiting for a fantastic company located in Grantham, an experienced Quality Auditor to join their established team on a full time, permanent basis. If you have experience within CRM, are caring & passionate, provide excellent communication both written and verbally, not to mention are an experienced auditor, then this vacancy could certainly be for you!
As the Quality Auditor Working closely and as part of the North Division you will ensure that the people we support have the highest standards of care and support through excellent quality auditing. Auditing the quality of services and providing detailed action plans to our local teams. To be a champion for exceptional care and support; including a person-centred ethos in every aspect of the role.
Your duties shall include, but not limited to:-
- Be able to provide a critical review of the status of care and support delivery within a service
- Audit, action planning and review
- Be able to provide a critical review of the status of care delivery within a service, provide guidance and assistance on remedial action planning and then revisit services to test whether plans have been implemented and quality improvements achieved
- Responsible for delivery of the quality audit programme, including undertaking regular quality audits, spot checks, writing reports, producing recommendations, recording actions on Access
- Provide guidance on remedial action planning and drive change to ensure standards are underst...