Job Description for Assistant Resident Director (London)
Company Overview
The Elven World is such an exciting place to be! From our Head Office roles to seasonal Event roles in Lapland itself, there’s a magical opportunity for everyone. We are most famous for our award-winning immersive Christmas experience, now brought to life across two incredible locations, Lapland London and Lapland Manchester.
Seventeen years ago, Mike & Alison Battle created this event out of their desire to take their children somewhere that celebrated the pure, commercially unsullied magic of Christmas. Now, with the help of Hollywood set designers, West End actors, and more than a sprinkling of magic, Lapland continues to create unforgettable memories for thousands of families each year. Through rich storytelling, immersive experiences, and a deep commitment to honouring the wonder of childhood, we keep the magic of Christmas alive across both of our enchanting locations.
Role Overview
The Assistant Resident Director plays a vital supporting role within our London Live Show team. Working closely with the Resident Director, you will assist in the creative and operational excellence of our immersive theatrical experience. This role is designed to help maintain the high-performance standards and magic of our live show by assisting in every aspect of workshopping, rehearsals, and live show management. The ideal candidate is creative, highly organised, and passionate about delivering exceptional family entertainment.
Key Responsibilities
· Attain and maintain an in-depth understanding of the Elven World, including knowledge of all character descriptions and Lapland lore. You will be expected to articulate detailed insights about the world, ensuring authenticity and consistency in storytelling and creative direction.
· Taking note of all blocking, script changes and character development in the workshopping process.
· Support the Resident Director in facilitating the rehearsals incorporating all notes from the workshop.
· Maintain clear, consistent communication with the Resident Director and the Resident Company Management team. Ensure that all performance-related updates, notes, and challenges are effectively relayed and addressed.
· Assist in monitoring rehearsal and live show quality checks by providing constructive feedback. Help uphold the highest production standards throughout the season.
· Collaborate with the Resident Director to implement feedback and continuous improvement measures.
· Maintain detailed records of rehearsal schedules, performance notes, and casting updates.
· Throughout the Rehearsals and Live Show period, keeping constant communication with the London Resident Director ensuring all shows are consistent between both sites.
· Assist with the documentation and reporting of show progress and challenges.
· Serve as a key point of contact between cast members and senior management.
· Cultivate a supportive and collaborative environment that promotes creativity, excellence in performance, in alignment with our company values and culture.
Required Experience
· Experience supporting theatrical productions or immersive experiences, ideally as an assistant or similar roles.
· Strong organisational skills and attention to detail, with a track record of effective administrative support in a creative environment.
· Exceptional communication skills, with the ability to articulate ideas clearly and foster strong, collaborative relationships.
· A proactive approach to problem-solving and the ability to manage multiple tasks under tight deadlines.
· Demonstrates meticulous attention to detail and a consistent commitment to maintaining high production standards throughout every stage of the performance process.
Desirable Skills
· A deep passion for immersive storytelling.
· Ability to perform effectively under pressure in fast-paced settings.
· Experience in children’s theatre or family-oriented entertainment.
· Bringing a flexible approach to different working environments and personalities.
Salary
Workshop, Rehearsal & Live Show –
Hourly Rate: £18
Daily Subsidy: £50 per working day or Accommodation provided
Key Dates & Availability
Lapland Workshop dates are yet to be finalised but are expected to be scheduled around June/July. Rehearsals will commence in mid to late September, and full availability will be essential from September through December. Flexible availability is highly desirable.
Our Company Values
Passion For the Mission
We are in service to belief. We understand the importance of what we do and its legacy.
One Collaborative Company
We only succeed together. We are a positive and caring group of people who embrace developing Lapland and ourselves.
Driven To Deliver Excellence
Belief is in the detail. Powered by our purpose we challenge and innovate to exceed expectations in everything we do.
Life at LaplandUK
At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results.
We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year.
Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship.
LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant.
LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.