The Peer Advocate Worker will be responsible for the delivery of high-quality services offered by the Homeless Health Link Programme focusing on the engagement of homeless clients, including rough sleepers, into a range of primary care, mental health and substance misuse services.
The post holder will strive to uphold the rights of vulnerable people and support them towards living more secure, independent and fulfilled lives. SPEAR enables people to understand their options, communicate their preferences, and ensure they are heard. Advocates support their clients to negotiate their next steps, whilst addressing the barriers that are holding them back.
Having had similar lived experience, the peer advocate can build a level of trust and offer a more holistic approach utilizing the knowledge and expertise, creating deep understanding with a rapid response approach to the problems, empowering and promoting independence not dependence by being a role model.
About you
Essential skills, knowledge and experience:
* Ability to communicate with, support, promote the rights and motivate vulnerable people
* Excellent verbal and written communication with clients, service providers, and staff
* Ability to be self-motivating in managing, organising and prioritising workload and volunteers
* Good administrative and organisational skills
* Experience/understanding of working with vulnerable people and/or those with challenging behaviours
* Ability to work with a range of organisations providing services to service users with differing needs
* The ability to work under pressure and with multiple SPEAR teams
Desirable skills, knowledge and experience:
* Lived experience preferable
* Working knowledge of vulnerable people’s rights and relevant legislation
* Knowledge and understanding of the issues facing homeless service users
* Knowledge and understanding of the principles of advocacy and empowerment and a well-developed awareness of the benefits and issues involved for people who use services, service providers, and planners. This should be based on personal experience or direct involvement with service provision
* Experience of homeless services and pathways
Benefits:
* 34 days holiday (inclusive of bank holidays) increasing with length of service
* Enhanced maternity and paternity leave
* Enhanced occupational sick pay
* Enrolment into our pension scheme after three months service
* Yearly eye care vouchers
* 24-hour access to confidential counselling services (EAP)
* Free staff wellbeing sessions
* Flexible working
* Free moving house day
* Staff interest-free loan and season ticket loans
* Cycle to work scheme and free parking at some sites
SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION
Registered address: 89 Heath Road, Twickenham, TW1 4AW
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