Our client, a highly regarded and growing firm within the mortgage sector, is actively seeking an exceptionally organised, proactive, and detail-oriented Personal Assistant to join their team on a permanent basis. This role will work alongside two other PAs, providing essential support in mortgage administration and case management. Reporting to the Company Director, key responsibilities will include: Liaising with clients, lenders, solicitors, and estate agents to ensure smooth case progression. Chasing mortgage applications through to completion, resolving queries and ensuring timely updates. Providing high-level administrative support to the wider team. Maintaining accurate records, updating internal systems, and handling confidential documentation. Managing correspondence, calls, and emails in a professional and timely manner. The successful applicant will demonstrate: Strong organisational skills with the ability to multitask and prioritise workload effectively. Excellent communication and interpersonal skills to liaise confidently with clients and stakeholders. A proactive and solutions-focused approach, ensuring cases are completed efficiently. Proficiency in Microsoft Office (Word, Excel, Outlook). Previous experience in mortgage administration or a financial services environment (desirable). This is a fantastic opportunity to join a friendly and professional team within a supportive office environment. Working hours are Monday to Friday, 9am-5pm, with 25 days annual leave and a standard pension. If you thrive in a fast-paced setting and have a keen eye for detail, we would love to hear from you.