RT Aesthetics is a Non Surgical Aesthetics clinic located in Whickham, NE16 4SN. We are a successful and growing clinic specialising in non-invasive procedures. We have an excellent reputation and provide outstanding patient care. This is an exciting opportunity for a Therapist or aesthetic practitioner to join a highly innovative and expanding clinic.
You will be working within a challenging environment and will:
* Provide a broad range of aesthetic treatments.
* Achieve sales target for yourself and the clinic (commission payable).
* Provide consultations to clients who are considering our range of non-invasive treatments.
* Assist Aesthetic Practitioners with consultations and treatments to new and existing clients who are considering having treatments.
* Be knowledgeable and aware of our products/treatments and procedures.
* Be caring, honest and have a reliable personality.
* Have ability to interact with others as part of a team.
* Have very good interpersonal skills.
* Be competent to work in a highly technical area.
* Have an ability to pay great attention to detail and to concentrate for lengthy periods of time.
* Have an empathetic understanding for the clients.
* Be physically able to adapt to the environment including the potential to stand for long periods.
* Able to prepare all necessary instruments and equipment for procedures.
* Prepare the environment and equipment needed for a particular procedure.
* Ensure that all paperwork is given to and signed by patients before a procedure.
* Take/file photographs of clients.
* Keep track of all stock for procedures.
* Ensure all clients are given post procedure information.
* Sterilise instruments and track.
* Respond to customer enquiries via all media channels, e.g. face to face, telephone, email, web chat and social media.
* Ensure all enquiries are adequately screened to ensure patient safety and quality of consultation.
* Provide all enquiries with accurate information regarding their proposed procedure.
* Ability to prioritise work and multitask.
* Assist with booking repeat customer treatments and appointments and processing payments.
* Provide exceptional customer service via all communication mediums.
* Tenacity and a willingness to go the ‘extra mile’ to provide excellent customer service.
Requisites:
* Beauty Level 3 and above or Nurse trained or other Medical profession.
* Excellent spoken and written English.
* Experience in laser hair removal and/or other aesthetic treatments.
* You will be caring, honest and have a reliable personality and ability to interact with others as part of a team.
* A strong commitment to delivering outstanding patient care.
* Positive can-do attitude and passion for the industry.
Skills:
* Being professional and thorough.
* Sales.
* Taking initiative.
* Communication.
* Handling stress.
* Being a team player.
* Being discreet, trustworthy and reliable.
* Prioritising.
* Respect for confidentiality and integrity.
We can only accept applications for those entitled to live and work in the UK.
All offers of employment will be subject to receipt of satisfactory references.
Job Types: Full-time, Part-time
Expected hours: 12.75 – 14.25 per week
Additional pay:
* Bonus scheme.
* Commission pay.
* Performance bonus.
* Quarterly bonus.
* Yearly bonus.
Benefits:
* Additional leave.
* Company events.
* Company pension.
* Employee discount.
* Health & wellbeing programme.
* Private dental insurance.
* Private medical insurance.
* Store discount.
Schedule:
* 10 hour shift.
* 8 hour shift.
* Holidays.
* Monday to Friday.
Experience:
* Sales: 2 years (preferred).
Licence/Certification:
* NVQ Level 3 Beauty Therapy or above (preferred).
Work Location: In person
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