Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: Off-Boarding Delivery Partner will join the HR delivery Team based in Belfast/United Kingdom. This is senior analyst level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide Off-boarding related HR services to client groups within Citi. What you'll do: Conduct end-to-end off-boarding processes for UK and Europe (e.g. settlement agreements, terminations, severance preparations). Engage in the full administrative process required for off-boarding at Citi. HR documents preparation. Customer service (via SNOW system) in terms of employees and managers support in off-boarding related matters. Assist with the management of all off-boarding related issues and provide advice and guidance on Citi policy and procedures. Liaise with other Teams where appropriate. Deliver HR Offboarding services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency. Partner with Human Resource Advisors (HRAs) and Country HR Officers (CHROs) on HR priorities in respective client populations to ensure delivery and implementation of HR Offboarding solutions. Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Being a key contact for audit, Risk & control and compliance deliverables within the team for the supported countries. In addition, the Belfast-based C11 Offboarding Delivery Partner has the following responsibilities: Own the UK/Ireland/Jersey Offboarding processes, including Standard Operational Procedures, document templates, relevant trackers, training materials and support contingency plan Own the UK UNUM Settlement Agreement process including Standard Operational Procedure, document templates, relevant trackers, training materials and support contingency plan Perform key coordinating tasks within the Offboarding teams, such as RMS (Reduction in Force Management System) update/maintenance; IRM (Imaging and Records Management) update; SNOW (Service Now) queue management and reporting; solicitor invoice handling; etc. What we'll need from you: Proven years of relevant experience Knowledge of applicable policies and regulations Working knowledge of industry standards and practices Proficient in Microsoft Office Demonstrated analytical and training skills Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Operations - Core Job Family: Operations Support Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.