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Job Role: Office Manager
Reporting to: Head of People
Location: Head Office, White City Place, West London
Contract type: Full Time, 37.5 hours per week
About Us:
ME+EM is one of the UK's fastest-growing luxury fashion brands. As a direct-to-consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Our exciting growth continues in spring 2024 with the opening of our first US stores.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
About the Role:
As the Office Manager, you will be essential to the day-to-day operations of our office, taking pride in the space and ensuring a smooth, safe, and efficient environment for all employees and visitors. Your expertise in managing large office spaces will bring innovative ideas and initiatives to make the best use of our space, creating a productive, efficient and welcoming atmosphere.
Responsibilities:
1. Office Management
* Maintain clean, organised, and inviting office spaces, including reception, kitchen, and communal areas.
* Develop comprehensive office manuals and guides for employees.
* Oversee relationships with external cleaning teams and optimise costs.
* Serve as the primary contact for office facilities, repairs, and enhancements.
* Manage office supplies, mail processes, courier accounts, and meeting room arrangements.
* Organise office events, celebrations, and social committee initiatives within budget.
* Schedule floral deliveries, manage visitor access, and coordinate parking and travel arrangements.
* Cover reception duties when required.
1. Health and Safety
* Conduct risk assessments, safety inspections, and fire drills.
* Maintain accurate records for health and safety practices, including accident reporting and compliance with COSHH.
* Ensure first aid kits and safety equipment are stocked and up to date.
* Lead health and safety inductions and training for employees.
* Schedule and document equipment testing and refresher courses for first aid and fire marshals.
2. Building Partnership
* Attend building management meetings and manage compliance with waste and recycling regulations.
* Collaborate on shared initiatives with other tenants and update employees on building-hosted events.
Skills:
* Proven experience in office management for 200+ employees.
* Strong organisational and multitasking abilities.
* Expertise in health and safety regulations and compliance.
* Creative and proactive approach to fostering positive workplace culture.
* Effective communicator with a solutions-oriented mindset.
* Passion for creating people-centric and wellness-focused environments.
* Collaborative and innovative thinker.
* Highly proactive, with energy and initiative to drive office enhancements.
* Commitment to safety, efficiency, and employee well-being.
Employee Benefits:
* 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
* A day off to celebrate your birthday.
* Pension Scheme
* Group Life Insurance
* Employee Assistance Programme (EAP)
* Length of Service Award
* Refer a Friend Scheme
* Staff uniform for retail employees
* Generous Staff and Friends and Family Discount
* Annual Volunteer Day
* Cycle to Work Scheme
* Tech Scheme
* Eye Care Vouchers
* Real Living Wage Employer
* Employee led committees
* Social events and biannual parties
* Enhanced maternity and paternity package after 2 years of service.
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Please email [email protected] should you require any adjustments needed to take part in this recruitment process.
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
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