Provide a confidential, administrative and clerical service to the Fertility team. Carry out general reception duties, including checking in/out patients (face to face and virtually), using NHS Attend Anywhere, Providing a first point of contact for patient accessing services via TeleQ. Provide a high level of Patient Administration System assistance to clinic, including attending, coding of outcomes and disposals, data collection, checking the NHS central spine GP system. Providing audio typing and word processing support to Consultants PA Support other areas of the service, covering staff leave and sickness. Maintain confidentiality when dealing with all forms of information. Maintain office tidiness in all areas, adhering to safety around the office at all times. Providing administrative support for Andrology Services. Communication between hospital and external bodies. Liaise with consultants and senior nursing staff regarding clinics and support requirements. Responsible for maintaining a organised case-note library system specific to the Assisted Conception Unit. Preparation of patient notes for use by consultant/nurse clinics including maintenance and up to date information, including obtaining reports, results, referrals, information from other hospitals where applicable, GP surgeries. Embryology notes from satellite hospitals. Accessing information from other computer systems used at the Trust including EPR, HIS and FFP a system specific to on line patient referrals for Fertility Fusion. Cancellation/rearranging patient appointments to maintain patient flow. Maintaining where possible the standards of practice for the 18 weeks pathway. Maintain and collate patient information required at MDT for use by multidisciplinary team.