Persuade staff of the importance of the project, negotiate with and motivate sites on project delivery, including linking in with other initiatives, communicate sensitive information about performance and change, make routine presentations. Support the standardisation of business case financial processes for internal and external services to benefit the services we provide. Coordinate and provide updates on the progress of the capital programme, including forecasted spend and timely receipt of goods for invoicing. Design, establish and maintain an audit process for documents across the IT PMO. Ensure compliance to required standards across all programmes, projects, such as standard documentation completed in agreed departmental format. Act as Configuration Librarian for the electronic filing structure for all project and programme documentation. Communicate with all levels of staff across the organisation. Exchange and receive confidential and sensitive information in accordance with Trust policies and procedures. Work as an integral member of the IT Programme Management Office and also the wider IT Services. High level of computer usage, use of VDU more or less continuously. Proofread and accuracy check documentation, as required. Resolve business problems for users on work streams where there is more than one solution to a problem. Manage own workload and work independently and unsupervised, but able to seek advice from the Head of IT Programme Management and the team as required. Ability to work under pressure and meet conflicting deadlines and targets. Flexible, well organised and self-motivated. Ability to deal with conflicting workloads. Receive and take messages both electronically and verbally. Support new starters to the team and demonstrate office systems / work processes as required. Undertake surveys in relation to own work and to programmes/projects as required. Actively participate in all team/departmental events and activities. Please see attached Job Description.