Job summary
We are looking for a qualified dispenser to work with our dispensary team. The applicant would need to be qualified as a minimum level 2 NVQ certificate in Pharmacy Services skills or equivalent. We are a very friendly, small, rural surgery in the North Cotswolds with a dispensing list size of around 20% of our patients.
Main duties of the job
Processing prescriptions from patient requests; online, telephone and in person.
Dispensing prescriptions including controlled drugs
Ordering stock and monitoring stock levels
Communicating with patients regarding medication reviews
Communicating with staff regarding the recall system.
Collecting prescription charges
Actioning drug alerts and supply issue notifications
About us
The post is 12 to 16 hours per week and involves working on Thursdays and Fridays each week but also requires being flexible to cover other staff holidays/sickness absences.
Job description
Job responsibilities
Process repeat prescription requests in accordance with practice guidelines Dispensing medicines to the entitled population safely and accurately Collecting prescription charges in accordance with dispensary protocol Maintaining stock levels within the dispensary, liaising with the dispensary lead to facilitate reordering Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable Safe disposal of returned and/or out of date medicines Ensuring all repeat prescriptions are processed within appropriate timeframes Providing patients with advice regarding all prescription matters Process prescription requests via email, phone, face-to-face and online Maintaining a clean and safe working environment at all times Maintain accurate records at all times, read coding entries appropriately To be responsible for checking all medicines dispensed, ensuring there are no discrepancies Handing completed repeat prescriptions to patient and checking names and address
Person Specification
Experience
Essential
1. Excellent customer service skills
2. Flexibility to cover various shifts in dispensary to cover absences
Desirable
3. Experience of using Systmone clinical system
4. Experience of working in a GP practice dispensary
Knowledge and skills
Essential
5. Excellent communication skills
6. Team player
Qualifications
Essential
7. NVQ level 2 or above in Pharmacy Services certificate