Job Title: Customer Care Assistant at McDonald's
Join a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, providing quality jobs and opportunities for all.
Role Overview
As a Customer Care Assistant, you are the face of your restaurant. Your responsibilities include ensuring a welcoming environment for customers, organizing activities such as making children feel welcome, handing out balloons, and managing special events. You will also look after customers' specific needs, maintain cleanliness standards in the dining area and toilets, and contribute to a warm, inviting atmosphere.
Key Responsibilities
1. Establish and maintain positive communication with customers.
2. Keep the manager informed about customer satisfaction.
3. Create a friendly and welcoming environment.
4. Work efficiently in a fast-paced, high-energy environment.
Candidate Qualities
We seek individuals with a genuine smile, the ability to connect with customers, and a natural inclination to be friendly, courteous, and helpful. Effective communication skills, such as attentive listening, face-to-face interaction, and maintaining eye contact, are essential. You should be able to sustain high energy levels and work productively as part of a team.
Benefits
Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.
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