P/T Business Support Services Coordinator (funded training opportunity available)
Do you take pride in making a difference? Do you want to be part of a global central services team who support our broader market research, field and operations teams - The Cog of the company?
HRW researchers deliver scientifically-grounded, powerful insights to our pharmaceutical and healthcare clients.
If this sounds interesting and you want your progression, growth, and reward to be a priority, this could be your next role.
HRW is the market research partner of choice for healthcare, pharma, and biotech businesses seeking a competitive edge through scientifically grounded methodologies and perceptive insight.
As a member of the central support services team, the central coordinator will provide a professional, efficient, and proactive administrative service for HRW's global business needs. You will take responsibility for ensuring that the business administrative aspects of HRW's operational workflows and processes are efficient and executed in a timely manner. Supporting our costings & revenue workstream alongside our research project teams, this role is very varied and considered a vital cog in the seamless system.
Your key responsibilities will include but are not limited to:
* Booking Adhoc freelancers, negotiating rates and setting up statements of work.
* Supporting resource booking requests and management throughout projects.
* Onboarding third-party freelancers, providing training materials, and ensuring they are set up with company working instructions.
* Ensuring invoices, purchase orders, and relevant training are in place and processed as per freelancer setups.
* Booking conferences and assisting marketing teams where applicable.
* Managing annual subscriptions, monitoring central info inboxes, and maintaining company repositories.
* Providing admin support to project teams including set up of key meetings, creating project folders, and supporting client meetings.
* Monitoring company inbox, responding to queries and requests or signposting for internal action.
* Creating and maintaining central repositories across the SharePoint platform.
* Reconciliations, tracking, monitoring, and recording project finances.
* Supporting pre-project costings at the pre-bid stage.
It is vital that you can respond to a variety of requests quickly and efficiently with strong planning and organizational skills to prioritize tasks effectively.
Requirements
We are looking for an exceptional individual who is passionate about delivering excellence and will strive to continuously improve their skill set. You will be fully supported as your experience grows, and progression through professional qualifications can be offered through a Business and Administration apprenticeship programme.
On joining, you will have a structured induction programme and training plan which you will review with your line manager on a regular basis. Your six months to success onboarding programme will be bespoke to your needs with progression available at your pace.
This part-time role is hybrid and the successful candidate will be required to be in the office for a minimum of two days per week. Working hours are typically 09:00-17:30 Mon to Fri, although there is flexibility and part-time hours may be between 3-5 days, 20-25 hours per week depending on candidate preferences.
Benefits
Teams who play together, stay together, and in addition to our regular company days, and our many diverse social activities, we also recognize the importance of well-being and perks such as:
* 4pm finishes on a Friday.
* Flexible working hours with hybrid working (2 days in office required).
* Competitive holiday/vacation allowance.
* Mentoring scheme.
* Days off for meaningful life events.
* It's your birthday - have the day off!
* Medical cashback plans.
* Well-being initiatives including in-office treatments, meeting-free days, and time protection for yourself.
We are looking for people who are passionate about their interests and their strengths, care about the work they do and the people they work with, and who want to play an active part in HRW's progression. If you are also:
* Inquisitive, curious, and analytical.
* Thoughtful, flexible, and committed to excellence.
* Highly organized.
* Excellent at collaboration and team working.
* A great communicator.
* Highly attentive to detail.
Then you've come to the right place and we would love to hear from you!
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