Independent Living Officer £ 27,403.80 p.a (37 hours) working Monday - Friday, 8am-4pm with a 12pm-8pm shift on a rota basis (1 week in 5) The Independent Living Officer (ILO) will work in a variety of settings including, but not limited to our Head Office - Harbour House, Independent/Extra Care Living schemes, community facilities and customers' homes. You will be responsible for delivering housing management support functions to older people both in our Independent Living properties and CGA homes. The role supports a holistic approach to independent living and the ILO will work closely with a number of our customers to ensure they have the best quality of life and are able to stay in their homes for as long as they can through the provision of a service which is centred around the person and their wellbeing. The ILO will also provide an emergency response service to our customers during weekdays, working a rota system, with occasional weekend work required to support community events. Why are you the best person for us? The main things: Experience of working within a housing or support environment. Experience of working with older or vulnerable people and supporting people with complex needs, including mental ill health, substance dependency and dementia. Experience of dealing with challenging behaviour. A good understanding of Health and Safety. A driving licence and access to a car for business use. It would be great if you also had: CIH Housing Qualification Level 2 Dates for your diary: The closing date for this advert is midnight on Sunday 24th November with interviews expected to be held on the 4th December 2024. Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance, your birthday off, Christmas closure, free parking, free breakfasts, a health cash-plan, reward and recognition scheme and much more. Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy. Working arrangements: This role is community based working in and around Preston. We offer flexibility wherever possible can to accommodate our business and your personal needs. A bit more about us: Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, provide safe, well-maintained and affordable homes, and make a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work….so if you think you have the skills, experience and can live our values, then we want to hear from you. ADZN1_UKTJ