Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day-to-day cleaning of all areas of the Trust. Ensure that the team operates at all times to the highest standards of customer care, safety, and efficiency, and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures. To cover all absences within the supervision team, completing all relevant documentation. To sanction domestic holidays, keeping to the agreed levels allowed per team. Ensure all procedures are followed in regards to cleaning requests from Infection Control and the cleans are correctly documented (in light of recent events). To attend all relevant/mandatory training courses even if outside of normal shift times. To support all staff employed within the team and facilitate and deliver effective induction into the organization and job-specific training to deal with all aspects of their role, ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service. Arrange short-term absence cover to ensure all areas are covered. To adjust on a short-term basis daily service provision, making changes to existing arrangements in the event of staff absence or untoward incidences. Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards, reporting any concerns to line management. Complete regular Quality Control checks as directed by the line managers, undertaking and facilitating remedial action where necessary. To arrange, plan and deliver specific cleaning to areas such as periodic tasks. To risk assess, arrange, plan, and control highly complex cleaning processes which require strict compliance with environmental control and health and safety operating procedures, e.g. Hydrogen Peroxide Fogging. Conduct general risk assessments for new tasks or new areas and supply these to line managers. Report all accidents and defects with machinery or buildings using the appropriate reporting system. Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required. Complete departmental control procedures covering the use of consumables and staff deployment. To be responsible for the operation of the team within strict financial parameters determined by the line manager, providing explanation where required of variance from planned expenditure. Conduct staff interviews which will include appraisal, sickness, bereavement, discipline, and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. Report concerns over individual staff performance to the line manager in accordance with Trust Policy. Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy. To demonstrate leadership at all times, acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance. The post-holder will support the management team for Domestic Services at the Trust.