Working Conditions The job is primarily Gloucester-based, but you will be required to travel independently between GDOC's services in Gloucestershire, including Gloucester and the Forest of Dean, and to attend meetings etc. hosted by other agencies throughout Gloucestershire and, occasionally, in other areas of the UK. Frequent, prolonged VDU use. High levels of accuracy and attention to detail essential at all times. Occasional work in a time pressured environment. Some exposure to distressing situations and written material. Responsibility for all Medical Administration in the Practice. Working with the Practice Manager, Lead Administrator and other members of the Practice team to ensure effective, efficient and timely medical administration throughout the Practice. Administrative Team requirements as assigned, including: Document Management and scanning. Medical Reports Administration Coding of Medical correspondence Supporting QOF and other performance indicators and contractual requirements Recalls and sending invites for LTC reviews, childhood vaccinations etc GP2GP. Monitoring incoming tasks, assigning any that are not already assigned to a member of the team. Dealing with online access requests / queries. Referrals - raising referrals, dealing with referral queries from patients Patient requests for information (including Subject Access Requests), and medical reports. Links to Primary Care Support England, dealing with patient requests, urgent enquiries and patient list validation. Compile and submit information reports on compliance status, actions and workplan. Submitting claims (including CQRS, PHES, GCCG, FP34), liaising with the FOD, PCN monitoring IIF.