To build safe, trusting relationships with service users to empower and enable each individual vulnerable person, in a non-directive, non-prescriptive way, to discover and make use of their own strengths and to build and strengthen positive connections with their peers, networks and wider communities To provide additional telephone support to named vulnerable individuals using a work phone and within work hours between face-to-face meetings as agreed To enable and support vulnerable individuals to identify, choose and develop their own recovery/ wellbeing/ personal plans, crisis plans and personal network maps where they wish to do so To provide equivalent support, informally (where the vulnerable individual chooses not to make use of formal, written plans), through open, non-judgmental listening and sharing of lived experience in order to validate the vulnerable individuals experiential knowledge, empower them to make plans, decisions and choices, realise their own strengths and build positives connections and relationships From the outset of the peer support relationship, to discuss, with named vulnerable persons, the time-limited nature of the peer support and in particular the opportunity to use the relationship as a means to building and strengthening the vulnerable individuals wider network of support and relationships. To liaise and work in partnership with other services within the Trust, primary care, voluntary sector and community groups locally as necessary to support named vulnerable persons. To contribute information regarding support provided and the safety and wellbeing of people which can inform assessment, planning implementation and review of care with the multidisciplinary team. To hand over issues of risk, safety and safeguarding, having explained this first to the vulnerable person, following locally agreed procedures for risk and safety management.