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Client Services Director at Air Social Marketing Agency
Air Social Digital Marketing is looking for a Social Media Manager (full-time) to join its award-winning team of digital marketing, social media and creative experts based in Guildford, Surrey.
The ideal candidate will have social media marketing/advertising agency experience with exceptional copywriting skills, plenty of creative flair and would suit someone from an art/photography or illustration background. Typically project managing social media for up to 10 different client accounts simultaneously, the candidate will be super organised and able to juggle a variety of different tasks and responsibilities.
Air Social is an integrated, multi-service digital marketing and PR agency that works with local, national and global clients across a variety of sectors from social care and local government to hospitality and housing. Clients include: Hilton Hotels, NHS, IVF Network, Surrey County Council, West Sussex County Council, The Kennel Club, and many more.
We are a friendly bunch, but the environment we work in is fast-paced and continually changing, so any successful candidate will need to prove they have the resilience to deal with the challenges this can present. For hardworking candidates with the drive and determination to succeed, there is plenty of scope for promotion within the team.
*Please note, you will need to be able to commute to our Guildford office 3 days per week*
Key Skills
* A minimum of 3 years’ experience in a role where social media content creation has been a core responsibility
* A solid understanding of a range of social media platforms, best practices and algorithms relating to maximising content reach and engagement
* Experience in developing content that drives engagement for multiple businesses and brands, and works towards building social media communities.
* Strong copywriting and editing skills suitable for each social media platform, from knowing how to write a successful post to using effective storytelling techniques
* A creative brain – you’ll be brimming with ideas and be able to navigate creative software such as Canva, and Adobe InDesign, Photoshop, Illustrator. Experience using video editing tools such as PremierePro is also advantageous.
* Skills in data analysis and interpreting statistics
* Strong interpersonal skills and the ability to communicate with people from a variety of backgrounds and at different levels
* Impeccable timekeeping. You will often be working to tight client deadlines, so you need to be able to work quickly and efficiently without compromising on quality
* Adaptability. Air Social is an integrated agency that works across a variety of different services and sectors, and therefore the ability to adapt skills is essential
Responsibilities
Typical day-to-day activities could include:
* Developing creative and engaging social media strategies
* Managing the day-to-day handling of all social media channels for clients, such as LinkedIn, Facebook, X, BlueSky, Instagram, TikTok, Snapchat & YouTube, adapting content to suit different channels
* Creating engaging multimedia content across multiple platforms - including copy and creative
* Managing and facilitating social media communities by responding to social media posts and developing discussions
* Monitoring, tracking, analysing and reporting on performance on social media platforms using tools such as Sprout Social, Google Analytics and Facebook Insights
* Researching and evaluating the latest trends and techniques in order to find new and better ways of measuring social media activity
* Liaising with clients via telephone, email, conference calls or face-to-face
* Attending client events and industry conferences as required
Benefits of working with Air Social
* A competitive salary from £37-40k
* 25 days holiday plus bank holidays. Additionally your birthday given as a day off, and office closure between Christmas & NY.
* Office in Guildford, Dogs very welcome
* Hybrid working 3 days in the office
* Regular staff training and full development programme
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Marketing and Sales
* Advertising Services
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