Sales Associate, part time
Kate Spade
Gretna, SCT, GB
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more.
Primary Purpose
The Muse (Sales Associate) contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
Profile
* Understand how individual productivity impacts the store;
* Behave like a brand ambassador;
* Model sales behaviours taught in company sales training programs;
* Maintain high energy on the sales floor;
* Consistently achieve sales goals;
* Able to work with multiple customers simultaneously;
* Consistently anticipate and meet customers’ needs;
* Service all customers according to the Kate Spade Approach standards;
* Participate as a team member and encourage team to meet and exceed performance standards;
* Champion company initiatives and supports management decisions;
* Demonstrate professional ethics.
Further requirements:
* Very good English proficiency (essential);
* Previous experience in a retail service environment (essential);
* Background in working in luxury retail (desirable);
* The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Our Competencies for All Employees
* Courage: Provides current, direct, complete, and actionable feedback; faces up to people problems quickly and directly.
* Creativity: Generates new and unique ideas; makes connections among previously unrelated notions.
* Customer Focus: Dedicated to meeting the expectations of customers; establishes and maintains effective relationships.
* Dealing with Ambiguity: Can effectively cope with change; can decide and act without having the total picture.
* Drive for Results: Can be counted on to exceed goals successfully; pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people; builds constructive and effective relationships.
* Learning on the Fly: Learns quickly when facing new problems; analyzes successes and failures for improvement.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position. These decisions are made without regard to any legally-recognized protected basis prohibited by applicable law.
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