Front of House Supervisor - Country Pub | Surrey Hills | £16 an hour + Tronc
Location: Ewhurst, Cranleigh, GU6 7QD
Job Type: Full-Time | Permanent
Salary: £16 an hour + Tronc
Hours: Flexible Daytime / Weekend
About the Role
We're looking for a passionate and people-focused Front of House Supervisor to join our vibrant country pub team in the beautiful Surrey Hills. As a Supervisor, you'll play a key role in delivering outstanding guest experiences, supporting day-to-day operations, and leading the front of house team with confidence and warmth.
If you love hospitality, thrive in a busy environment, and want to grow your leadership skills in a supportive and forward-thinking venue—this could be the perfect next step in your career.
What We Offer
1. Competitive salary + tips (Tronc)
2. Flexible working hours and rota
3. Company pension scheme
4. Free meals on shift
5. A fun, welcoming and team-focused environment
Your Key Responsibilities
1. Lead and support the front of house team during service
2. Deliver exceptional customer service and ensure guests feel welcome
3. Assist with opening and closing procedures
4. Handle bookings, walk-ins, and table management efficiently
5. Support staff training and development
6. Ensure cleanliness, safety, and presentation standards are maintained
7. Address and resolve guest queries or issues in a professional manner
8. Support management with stock control, ordering, and reporting
What We're Looking For
1. Previous experience in a front of house role (Supervisor or Senior Waiter/Waitress level)
2. Strong communication and leadership skills
3. Confident, friendly, and professional demeanor
4. A genuine passion for hospitality and customer service
5. Ability to remain calm and organised in a fast-paced environment
6. Great attention to detail and a proactive attitude
7. Flexibility to work evenings, weekends, and public holidays as required
Bonus if you have:
1. First Aid or Food Safety certifications
About Us
We're a team that values genuine hospitality, teamwork, and good food served with pride. Our country pub offers a warm and welcoming environment with a menu of elevated classics and seasonal specials, all served in a relaxed yet professional setting. We believe in growing from within and offer real development opportunities for those looking to build a long-term career in hospitality.
Click to apply, we look forward to hearing from you.
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