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Main area: Paediatrics
Grade: Band 2
Contract: Permanent: 18.75 hours per week to be worked as one full day (8 hours) and two half days (5.5 & 5.25 hours)
Hours: Part time - 18.75 hours per week (One full day per week and two half days per week)
Job ref: 279-6991382-MAR24
Employer: 279 University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: Worthing Hospital
Town: Worthing
Salary: £23,615 per annum pro rata
Salary period: Yearly
Closing: 17/03/2025 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, ambition, and values that have embodied the NHS for over 70 years.
Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
Job overview
We are looking for a Receptionist and Administration Clerk to join our friendly and dedicated team in the Children's Centre at Worthing Hospital. You must have excellent interpersonal skills and be able to communicate with colleagues, patients, and relatives face to face, via telephone, and email. You must be adaptable and have the ability to embrace change. Knowledge of working in a hospital environment or similar environment is desirable but not essential.
Main duties of the job
1. Cover the Children’s Centre outpatient reception desk as the first point of contact for patients visiting the Paediatric and Community Paediatric outpatient clinics.
2. Greeting and checking in patients using the hospital's patient administration system.
3. Checking patient details on arrival and updating the patient administration system.
4. Answering the telephone, taking messages, and forwarding calls.
5. Making follow-up appointments for patients and completing patient outcomes.
6. Accurately scanning or filing clinical documents, letters, and results in accordance with the Trust Medical Records guidelines.
7. Booking patient clinic appointments as directed by the Secretarial team.
8. Assist with stationery ordering and post duties as required.
9. Monitoring incoming email boxes.
Person specification
Experience and Qualifications
* Educated to GCSE level in Maths and English
* Knowledge of MS Office
Skills
* Knowledge and experience of working a full range of admin and reception duties
* Flexible team worker
* Ability to work in a pressurised environment
* Able to maintain confidentiality
Important information for applicants:
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigration eligibility criteria.
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