Job Description
Job Overview
We are seeking an experienced Bulk Fulfilment Manager to join our fantastic fulfilment team based at our Sheffield Paragon site. This exciting role is responsible for overseeing all aspects of campaign management. From the initial enquiry you will be involved in commercial reviews and resource/capacity planning.
Working with Client Services and the warehouse team, you will lead and organise the whole workflow from goods being delivered, to creating efficient picking processes which limit errors and improve speed. You will be responsible for defining and documenting effective processes to standardise ways of working within the department and be able to manage the team to deliver to these processes.
Hours: Monday to Friday 8:30am - 5:00pm
Salary may be negotiable depending on experience
Key Responsibilities
1. Manage the day-to-day operations, liaising closely with internal departments and ensure all orders are completed to agreed SLAs
2. Prioritise and delegate workload to ensure a balanced approach to reacting to incoming requests and forward planning
3. Develop and implement strategies and report monthly on department KPIs, issues and improvements
4. Look at ways to reduce time and costs in all aspects of fulfilment without compromising on service
5. Oversee effective ma...