Job Title: Senior Support Worker Location: Children's Home, Sutton Coldfield Salary: £14.20 per hour Hours: Full-time, shift-based (including weekends and evenings) Job Overview: We are seeking a compassionate, experienced, and dedicated Senior Support Worker to join our team at a children’s home based in Sutton Coldfield. The ideal candidate will play a crucial role in supporting and nurturing children and young people, ensuring their safety, well-being, and personal development in a caring, structured environment. Key Responsibilities: • Leadership and Supervision: o Provide day-to-day leadership to support staff, ensuring high standards of care and support are maintained. o Assist in the training, development, and mentoring of junior staff members. o Ensure the smooth running of shifts, including effective delegation of tasks and responsibilities. o Act as a role model for other staff, promoting a positive and inclusive culture. • Child-Centered Care: o Build positive, trusting relationships with the children and young people, understanding their individual needs and helping them to achieve their potential. o Implement and monitor care plans tailored to each child, ensuring they receive consistent, personalised care. o Support the emotional, physical, and social development of the children, encouraging their participation in educational and recreational activities. • Safeguarding and Compliance: o Ensure all safeguarding policies and procedures are adhered to, maintaining a safe and supportive environment. o Monitor and report on the progress and welfare of the children, completing necessary documentation and reports. o Assist in the preparation for inspections and audits, ensuring compliance with Ofsted standards and other regulatory requirements. • Crisis Management: o Manage challenging situations effectively, including de-escalating conflicts and addressing behavioural issues. o Provide support during incidents, ensuring the safety and well-being of all involved, and complete accurate incident reports. • Collaboration and Communication: o Work closely with the management team, social workers, educational staff, and other professionals to ensure a coordinated approach to each child’s care. o Participate in meetings, reviews, and planning sessions to contribute to the development and implementation of care strategies. Qualifications and Experience: • Essential: o At least 2-3 years of experience working in a similar role within a residential childcare setting. o NVQ Level 3 in Health & Social Care (Children and Young People) or equivalent. o Strong understanding of safeguarding and child protection principles. o Proven ability to lead and motivate a team. o Excellent communication and interpersonal skills. • Desirable: o Experience working with children with emotional and behavioural difficulties. o First Aid, Team Teach, or similar certification. o Knowledge of relevant legislation and best practices in residential childcare. Personal Attributes: • Compassionate, patient, and empathetic. • Strong organisational and problem-solving skills. • Ability to remain calm and composed under pressure. • Commitment to promoting the welfare and development of children and young people. Benefits: • Competitive hourly rate of £14.20. • Opportunities for professional development and career progression. • Supportive and inclusive working environment. • Paid training and qualifications. Application Process: If you are passionate about making a positive difference in the lives of children and young people, and meet the above criteria, we would love to hear from you. Please submit your CV to Claire ambermace .com