Job summary This is an exciting opportunity to work in the newly developed unplanned care team, within the Cambridge Adult Locality Team. We offer support to the wider team when service users experience worsening of their mental health, or when any unexpected needs arise. We aim to offer intensive support when service users are in a crisis, either by phone or in person and support the team by taking a lead on all unplanned work so that care coordinators and Doctors can continue with planned work. The Duty Worker will work in the unplanned care team, triaging, assessing and making plans of care for service users in a mental health crisis, supporting with unplanned pieces of work, and offering advice and guidance on crisis management and support to the wider team. Main duties of the job The post involves working with clients who are under the care of the Cambridge Adult Locality team and require the support of the unplanned care team. The key responsibilities of the Band 6 duty worker will be: To carry out home visits to patients in a crisis to assess mental state and risk and formulate a brief treatment plan to help them manage the period of crisis. Offering telephone support to patients in a crisis. Provide clinical support and advice to the wider team demonstrating clinical skills in triage, assessment, treatment and follow up of patients, providing clinical advice on triage, assessment, treatment, risk mitigation, management and care planning. Promotion of inter-agency and collaborative working is an essential component of the post. Utilise and promote recognised evidence-based practice to ensure that excellence in clinical care is provided. Work autonomously in respect of expert practice and expert decision making Triage and if appropriate assess patient urgently referred into the team. Will undertake risk assessment and risk management for relevant individual clients. Will advise and support colleagues in relation to patient assessment, care planning, clinical outcomes and evaluation. To improve individualised outcomes for the individual their family and carers, influencing care and treatment About us Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life. Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development. To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ communities. Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications. Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. For further information on CPFT, please visit our website at www.cpft.nhs.uk Date posted 15 January 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year Per annum, pro rata Contract Permanent Working pattern Full-time Reference number 310-MASMH-6853988 Job locations Union House 37 Union Lane Cambridge CB4 1PR Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities Offer crisis support/ crisis appointments for service users who are experiencing a mental health crisis. Offer brief periods of intensive support for patients who do not currently reach crisis team threshold. Assessing and formulating risk for patients who are experiencing a deterioration in their mental health and developing appropriate plans of care. Attend ward reviews and helping make discharge plans for patients open to the locality team but whom do not have care coordinators. Offering 3 day follow up for patients discharged from the crisis team, assessing mental state and risk. Offering 7 day follow up for patient discharged from the wards, assessing mental state and risk. Writing social circumstance reports for people without Care coordinators. Supporting the CTO recall process as required. Managing patients on CC waiting list. Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities Offer crisis support/ crisis appointments for service users who are experiencing a mental health crisis. Offer brief periods of intensive support for patients who do not currently reach crisis team threshold. Assessing and formulating risk for patients who are experiencing a deterioration in their mental health and developing appropriate plans of care. Attend ward reviews and helping make discharge plans for patients open to the locality team but whom do not have care coordinators. Offering 3 day follow up for patients discharged from the crisis team, assessing mental state and risk. Offering 7 day follow up for patient discharged from the wards, assessing mental state and risk. Writing social circumstance reports for people without Care coordinators. Supporting the CTO recall process as required. Managing patients on CC waiting list. Person Specification Education / Qualification Essential Registered Mental Health Nurse/ social worker or OT. Current NMC/HCPC Registration. Evidence of continuous professional development Desirable Risk assessment training. Training in brief psychological interventions. Experience Essential Extensive experience working with patients in a mental health crisis. Experience working in a community mental health team. Experience offering crisis interventions in person and over the telephone Experience in multi-agency working. Desirable Experience offering clinical supervision. Experience in safeguarding adults and children procedures. Experience writing and presenting social circumstances reports. Skills and Abilities Essential Able to offer brief psychological interventions / strategies for managing crisis. Ability to provide advice and support to a wide range of professionals. Able to work collaboratively within a multi-professional team. Desirable Able to effectively assimilate information in referrals to make triaging decisions. Excellent communication, interpersonal, presentation and report writing skills. Physical requirements Essential The post holder must hold a valid driving licence Person Specification Education / Qualification Essential Registered Mental Health Nurse/ social worker or OT. Current NMC/HCPC Registration. Evidence of continuous professional development Desirable Risk assessment training. Training in brief psychological interventions. Experience Essential Extensive experience working with patients in a mental health crisis. Experience working in a community mental health team. Experience offering crisis interventions in person and over the telephone Experience in multi-agency working. Desirable Experience offering clinical supervision. Experience in safeguarding adults and children procedures. Experience writing and presenting social circumstances reports. Skills and Abilities Essential Able to offer brief psychological interventions / strategies for managing crisis. Ability to provide advice and support to a wide range of professionals. Able to work collaboratively within a multi-professional team. Desirable Able to effectively assimilate information in referrals to make triaging decisions. Excellent communication, interpersonal, presentation and report writing skills. Physical requirements Essential The post holder must hold a valid driving licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Cambridgeshire and Peterborough NHS Foundation Trust Address Union House 37 Union Lane Cambridge CB4 1PR Employer's website https://www.cpft.nhs.uk/ (Opens in a new tab)