This role is only open to candidates who are current Avanti West Coast Employees. Any applications made by external candidates for internal only roles will not be considered and will be withdrawn from the process.
We have a great opportunity to join the resources team as a Local Resource Controller - Wolverhampton - Part Time - 17.5 hours
At Avanti West Coast it is our mission to be the transport of choice, connecting our customer and communities across the West Coast.
We are looking for enthusiastic individuals who are committed to keeping our trains moving
The Resources team is vital to our success, playing a key role in the safe and efficient operation of our services.
As a Local Resource Controller, you will be an essential member of our team, creating effective and efficient rosters to meet business needs. By ensuring our trains are fully crewed, you will help Avanti push boundaries and set new standards for customer experience and operational excellence across our network. You will manage the day-to-day delivery of our timetables and resolve service disruptions, ensuring our crews and customers move seamlessly across our network.
As a Local Resource Controller You Will
1. Manage the on-board catering service during times of disruption acting as a representative of the Resources Operations Team.
2. Communicate clearly, professionally, and promptly with frontline staff and depot teams.
3. Develop and adopt measures to continuously improve the Customer Experience, improve performance and reduce costs.
4. Consistently record all relevant information regarding the resourcing of West Coast services in accordance with company policies.
If there's nothing you like better than learning new things in a dynamic and fast paced environment, then you could be just who we're looking for.
As well as working with a fantastic team you will also receive:
1. Final salary pension
2. Free travel on Avanti West Coast for you/spouse/partner/dependents
3. Privilege Travel card (75% off other train operators fares for leisure travel)
4. 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
5. 10 free journeys on other First Group Train Operators.
If this opportunity excites you then we want to hear from you! Take a look at the Role Profile and apply now to join our team and make a difference at Avanti West Coast.
We reserve the right to withdraw this advert at any time due to high volumes of applications.
At Avanti West Coast, we value the differences that make each of us outstanding! Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability, and sexual orientation.
Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use.
Our Avanti West Coast Values
Passionate- We foster a culture where everyone is driven by our mission and are dedicated to achieving it together.
Committed- We are committed to safety, reliability and delivering the very best for our customers, our colleagues, stakeholders and the industry.
Integrity- We believe in taking responsibility for our reactions and decisions to ensure we do the right thing even when it is difficult to do and hold others accountable for doing the same.
Ambitious- We strive to be the best and are curious to new ways of working within our business and the wider industry. #J-18808-Ljbffr