We’re recruiting for a Digital Product Designer Why choose us? Very competitive salary 33 days’ holiday which increases the longer you’re with us up to 40 days Latest industry tools (Figma, Figjam, Adobe CC, UserTesting.com, Lyssna) A blended approach to home and office working. Prefer to work mostly from home? That’s fine. Prefer to work mostly in the office? That’s also fine. Training and conference budget Health and wellbeing Half-price gym membership You’re covered from your very first day with us with life assurance and AXA healthcare Free online fitness classes with our dedicated health and wellbeing partner Access to amazing retail discounts and offers with our discount partner Take Time An interest-free loan scheme for employees Childcare voucher scheme Cycle to work scheme The opportunity to work with great people and solve real problems Contributory pension scheme Hours Full time: Monday – Friday, 37.5 hours per week. About the role The Arnold Clark Digital team are completely digitising and revolutionising the automotive customer experience. We have an opportunity to solve some of the most interesting and complex customer problems with user-centred design. As a Digital Product Designer, you’ll make decisions and contribute to outcomes that have a massive impact on our customer’s experience and on the success of the business. You’ll use data and insights to inform your design decisions and test your UX solutions with real customers. Arnold Clark is the UK’s largest independently owned, family-run car retailer and you’ll play a crucial role in our award-winning, cross-functional team. Each of our digital products offer exciting and unique UX challenges, and you’ll be collaborating on innovative ways to drive these products forward and drive car retailing into the future. About the Digital Product Design team at Arnold Clark We are a passionate and talented team of Digital Product Designers who love our work and the craft of digital product design. We work hard to foster a strong sense of community in our team while working on different products across all of Arnold Clark Digital. We have a team of around 140 people, made up of designers, engineers and product people. You’ll be working in a cross-functional product team and be part of the team of 10 Digital Product Designers. This role reports to the Head of Digital Product Design. Day-to-day duties Make decisions and contribute to outcomes that have a massive impact on our customer’s experience and on the success of the business. Use data and insights to inform your design decisions and test your UX solutions with real customers. Take charge of each stage of the product design process, from user research, wireframing and prototyping to user testing and delivering high-fidelity prototypes. Work closely with product owners and product managers to ensure the best features are being shipped that deliver for the customer and the business. Work closely with engineers to see your vision through to production. Essential skills and experience User experience design Ability to create user-centered designs that enhance usability, accessibility, and satisfaction. This includes building high-fidelity prototypes, conducting usability tests, gathering feedback, and refining designs to meet user and business goals. User research Skilled in gathering insights on users’ needs, behaviours, and pain points through research methods like interviews, surveys, and usability testing. Able to use these insights to inform design decisions and create products that align with user expectations and business needs. Design systems Proficient in developing reusable components and patterns to maintain consistency across digital products. Works within a scalable design framework that integrates seamlessly with technical systems for efficient development and a unified user experience. Customer experience design Dedicated to crafting engaging and frictionless user experiences that foster satisfaction and loyalty. Focuses on reducing barriers, ensuring a consistent experience across touchpoints, and aligning design with business goals to drive customer retention. Stakeholder collaboration Experienced in working with product owners, managers, and engineers to define design requirements that meet both customer and business needs. Comfortable presenting design concepts, incorporating feedback, and collaborating to deliver impactful solutions. Strong communication skills and the ability to talk through each and every one of your design decisions. A real passion for design Naturally, you should get excited by design thinking, user research and user testing just as much as you do by creating beautiful screen designs. You’ll also have a genuine passion for solving real problems with design. Nice to have but not essential Design tools Skilled with industry-standard design tools (e.g., Figma, Adobe XD) and adaptable to new tools as needed. Able to contribute to and work within an established design system. Quality assurance Ensures high standards across design work, maintaining brand consistency and quality throughout all deliverables. Basic coding knowledge Basic understanding of HTML, CSS, and JavaScript to appreciate the technical implementation of designs, support effective prototyping, and work effectively with developers. Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.