Job summary To provide a comprehensive and efficient medical secretary and personal assistant service for the Clinical Director to the Department of Haematology and to provide the highest standard of care to all patients and thus contribute to the overall efficiency and development of the service. The post holder will be required to work closely with the clinical team to develop a clear understanding of the clinical service and provide a very high standard of secretarial work alongside personal assistant duties. The post holder will be required to be flexible to meet the needs of the service. Main duties of the job To provide a comprehensive secretarial and personal assistant service to the Department in line with existing and changing requirements. Assist consultants with diary management, arranging meetings and appointments as required. Type patient letters relating to clinic appointments, test results, re-referrals, discharge summaries or any other patient & non-patient related correspondence from audio, shorthand, longhand, or verbal dictation in line with Trust guidelines. Action e-mail, voicemail, post, telephone calls, messages and photocopying. Ensure the patient 18 week pathway is monitored and observed at all times during all process undertaken in this role. This will include actively managing the 18 week pathway on return of test results. About us You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. Date posted 18 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa/pro rata for part time staff Contract Permanent Working pattern Full-time Reference number 190-8988-DIR Job locations Royal Hallamshire Hospital Sheffield S10 2JF Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job description Job responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Person Specification Qualifications Essential 5 GCSEs Grade C/4 or above including English and Maths 2 "A" levels or NVQ level 3 in a relevant subject, or equivalent experience Desirable Experience of further academic study Evidence of further study in customer care Further Training Essential Digital dictation/Transcription training Desirable Lorenzo Training Experience Essential Experience in a relevant NHS role e.g. medical secretarial experience Knowledge of the principles of 18 week and cancer pathways Knowledge of medical terminology Use of Patient Database's / Customer Interfaces Previous work with computer systems Desirable Minute taking Experience of MDT Special Skills/Aptitudes Essential Excellent verbal and written communication skills Communicate effectively with colleagues and patients Ability to work both as part of a team and independently Ability to work using own initiative Ability to organise and prioritise own workload, to meet varying deadlines Is able to adapt to new working practices and suggest change to improve existing systems and processes Ability to work accurately and precisely whilst maintaining a fast pace Knowledge of office practice and procedures Knowledge of Microsoft Office Packages Ability to prioritise workload Other Factors Essential Ability to work flexibly. Demonstrate an understanding of confidentiality. Person Specification Qualifications Essential 5 GCSEs Grade C/4 or above including English and Maths 2 "A" levels or NVQ level 3 in a relevant subject, or equivalent experience Desirable Experience of further academic study Evidence of further study in customer care Further Training Essential Digital dictation/Transcription training Desirable Lorenzo Training Experience Essential Experience in a relevant NHS role e.g. medical secretarial experience Knowledge of the principles of 18 week and cancer pathways Knowledge of medical terminology Use of Patient Database's / Customer Interfaces Previous work with computer systems Desirable Minute taking Experience of MDT Special Skills/Aptitudes Essential Excellent verbal and written communication skills Communicate effectively with colleagues and patients Ability to work both as part of a team and independently Ability to work using own initiative Ability to organise and prioritise own workload, to meet varying deadlines Is able to adapt to new working practices and suggest change to improve existing systems and processes Ability to work accurately and precisely whilst maintaining a fast pace Knowledge of office practice and procedures Knowledge of Microsoft Office Packages Ability to prioritise workload Other Factors Essential Ability to work flexibly. Demonstrate an understanding of confidentiality. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust Address Royal Hallamshire Hospital Sheffield S10 2JF Employer's website https://www.sth.nhs.uk (Opens in a new tab)