I am working with an international law firm based in Cheltenham and they are looking for a legal secretary to work within their private client team. They offer hybrid working 3 days per week in the office/2 from home. The hours are 9am-5pm
Cheltenham
We adopt a hybrid working approach, working on a 60/40 split of working in the office and working remotely. This arrangement is non-contractual, dependent on requirements of the role and subject to manager approval.
The Internal Client Services team aim to deliver excellent secretarial, administrative and facility support services across the Firm which in turn underpins the service we are able to give to our clients.
Role and Responsibilities (this is a broad but not exhaustive list)
Project Co-ordination
* Distribute and co-ordinate appropriate support for specific client projects
* Set up processes for client matters through liaison with Partners, Fee Earners and client contacts
* Support Partners, Fee Earners and the Business Development and Marketing Teams with preparation of pitches, presentations and events and with other projects and tasks
* Identify and act upon process improvements across the team to enhance both internal and external client services
Client Relationship Management
1. Ensure that all client related correspondence is received by the appropriate Partner or Fee Earner
2. Take an active role in relationship manageme...