We are looking for a personable, creative Scheduler to manage the overall activity of our engineering team and the jobs which have been delegated for delivery on a reactive basis. The role will encompass the delivery of a wide variety of tasks, with a focus on delivering excellent administrative service in line with contract specific SLA's. Main Duties Efficient clerical and administrative support as required including but not limited to: Managing calls from Client, Engineers, and Operations Managers. Ensure all jobs are logged and issued to Mitie Engineers or Contractors within the SLA set by the client. Monitor Aria and SG Helpdesk Mailbox to ensure all enquiries are actioned in a timely manner. Where required raise and issue purchase orders. Also, ensure weekly Approved to pay report is actioned. Where required ensure that an OSHENS permit is raised, submitted, and approved to ensure that all contractors are SG security cleared to attend site. Chase all open jobs and update CAFM system with accurate updates and ensure all jobs are monitored to closure in a timely manner. Participate in the weekly Ops/Helpdesk conference call to review all open reactive jobs. Support the SG Security Clearance process by forwarding all requests for clearance to the SG security clearance team. Support PPM coordinator with date changing, weekly job allocation, and uploading certification. Any other requirements of Line Manager. What we are looking for Demonstrate a proactive approach to delivering excellent customer service to stakeholders. Strong team player orientation - cooperative and willing to assist others. Proficient IT skills including MS Word, MS Excel, and MS PowerPoint, and comfortable with numerical reasoning. Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences. Well organized, with the ability to multi-task, prioritize and manage competing demands. Strong multi-tasking capability, project, and deadline-oriented. Maintains effective work behavior in the face of setbacks or pressure - remains calm and in control of themselves. Excellent attention to detail and accuracy. Please note that this position is dependent upon the successful candidate passing BPSS security clearance.