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Job Title: Sales Coordinator
As our Sales Coordinator, you will understand what it means to deliver exceptional hospitality and will thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling inquiries, finalizing event details, billing, and maintaining accurate records.
In some of our hotels, we have launched V Works, our co-working business centre. Can you sell the vision of a collaborative working space? You will impress customers with excellent service and grow our customer base by identifying new leads and converting inquiries into memberships. With a great personality and a passion for sales, you will offer appealing options to guests while ensuring hotel profitability.
You should be highly attentive and capable of maintaining consistent standards. A positive, can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to assist wherever needed.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, dine, relax, play, and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, your role is vital in delivering service that sets us apart from the competition.
Join us and enjoy benefits such as:
* Complimentary full leisure club membership for you and a family member or friend worth £1200
* Discount on all overnight stays at Village Hotels
* Up to 40% discount on food and drink at any Village Hotel
* Excellent training and development opportunities
* Discounts and cashback offers on many high street brands
* A range of well-being and healthcare benefits
* Financial wellbeing support - Salary Finance
* Employee Assistance Programme
* Flexible and home working opportunities
* A fun, supportive, and inclusive work environment with development opportunities
* Regular team events and incentives
* Monthly well-being programmes to support mental health
* Anniversary rewards for every year of service
What we need from you:
* Be imaginative, identify new business opportunities, and stay aware of local developments and competitors
* Pay attention to detail, ensuring contracts and quotes are issued correctly
* Understand guest needs, conduct show-arounds, and promote all our services
* Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversion
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