We have a 5 month project for a Datacentre Support Engineer to provide L/3 support.
The Role:
* Provide L/3 hardware break fix to HPE X86 estate
* Provide full IMAC service (install/Decom/Moves) across the Datacentre leveraging tools such as Part surfer, Intelligent provisioning, CMDB, ServiceNow.
* Provide a smart hands service to the client's IT security team, across all their Datacentre located kit. This will include troubleshooting up to replacing the entire unit through a RMA process, then installing and providing base configuration for the replacement device.
* Provide Tape Management (Ejects/loads) for the remote backup team.
Skills:
* Proven background providing L/3 hardware support within a Datacentre environment.
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