Surrey and Borders Partnership NHS Foundation Trust
Would you like the opportunity to help improve the health and wellbeing of our Surrey residents?
Do you want to be part of a successful, dedicated team of clinical and non-clinical professionals who deliver a high-quality service and always put the service user first?
i-access is a Surrey-wide Drug and Alcohol service that aims to tackle substance misuse and dependency by offering help and hope to those that seek treatment and recovery. We operate from 3 main bases and 25 satellite clinic locations throughout Surrey. We are part of Surrey and Borders Partnership NHS Foundation Trust - a leading provider of high-quality care in specialist mental health, learning disability and drug and alcohol services for people of all ages serving a population of 1.3 million across 140 services.
We are seeking to recruit a professional, dynamic, and experienced Senior Team Administrator with a "can do" attitude to join our countywide Business Support Team.
The role is split across two community locations; our central referral hub at Farnham Road Hospital, Guildford and Wingfield Resource Centre in Redhill; on occasions you may need to support our Community team at Horizon House, Epsom.
The hours are Monday - Friday 09:00 - 17:00 with the requirement to support an evening clinic in Redhill from 17:00 - 19:30 alternate weeks.
Working days at each base can be discussed at interview.
Main duties of the job
You will support the Central Referral Hub and Local administration functions including project support. As the first point of contact for service users, carers, health professionals and 3rd party organizations, you will provide a high quality, professional, efficient, and responsive administrative support service within our multi-disciplinary teams.
Using our Electronic Patient Record system and Microsoft Office applications you will effectively operate the referral, appointment, discharge, and communications systems. You will be required to respond flexibly to changing circumstances to deliver against commissioned standards and targets.
You will have excellent communication, teamworking and organisational skills and be comfortable working in a fast-paced environment to deliver a high-quality service whilst maintaining a professional and calm approach.
A sound working knowledge of Microsoft office applications and the ability to respond flexibly to the needs of the service within a changing environment are essential for this role.
If you would like the opportunity to be part of our professional and friendly Business Support Team, we would like to hear from you.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Interview date 11th September.
Job responsibilities
Please refer to the Job Description and Person Specification for further information on the job role and responsibilities.
Person Specification
Experience
* MS office - proficiency in Outlook, Word, Excel, PowerPoint
* 3 years administrative role - customer facing
* Experience of taking and transcribing accurate minutes
* Experience of supervising administrative staff and managing your own and others' workload
* Experience of developing and maintaining effective and efficient administrative and secretarial processes
* Experience of working in the NHS or Healthcare sector
* Experience of working with people with Mental Health and/or Substance Misuse issues
Qualifications
* NVQ Level 4 in Business Administration or equivalent experience (3 years)
* Knowledge of a full range of secretarial procedures and software programmes through RSA3/NVQ3 in typewriting or equivalent demonstrable competence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Surrey and Borders Partnership NHS Foundation Trust
£27,857 to £30,570 a year Incl. 5% Fringe HCAS, pa, pro rata.
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