Are you an experienced, highly skilled Reservations and Ticketing Executive working in travel? Are you an expert in airfares, have exceptional geographical awareness and have efficient management of reservations, ticketing, amendments, re-issues and refunds. Like the sound of this role, with an award winning travel company - get in touch today to find out more.
Key Responsibilities:
Managing and making intricate reservations
Providing expert advice on airlines, routes, fare types, and fare rules.
Ensuring the accurate and efficient issuance of published and consolidated tickets.
Navigating minimum ground arrangements and ticket deadlines for negotiated ITX fares.
Providing assistance with Galileo entries and technical support to GDS users.
Handling PNR-related tasks, such as name corrections, seating arrangements, APIS updates, and managing ticket time limits in line with any airline remarks.
Advising on airline schedule changes and proposing suitable alternatives.
Recalculating and amending voluntary changes in accordance with fare rules.
Reissuing tickets in the case of voluntary & involuntary changes.
Building and issuing tickets for all fare types ,including group bookings.
Managing cancellations, dividing passengers, and calculating airline refunds.
Processing refunds via GDS and BSP Link while maintaining high accuracy standards.
Investigating and disputing Airline Debit Memos (ADMs) promptly and professionally by understanding airline policies.Experie...