Flummox: Your Opportunity to Shape the Future of E-commerce
At Flummox, we’re on a mission to redefine how brands thrive in the digital marketplace. With a vision to become the leading brand marketer and seller on online marketplaces across Europe and the USA, we’re building a portfolio of beloved consumer brands. Following our recent multi-million alliance with Diethelm Keller Group, we’re building an unstoppable engine for growth fueled by strategic acquisitions, innovative product development, exclusive brand partnerships, best-in-class online distribution and operational excellence.
Your Role
We are seeking a highly motivated and energetic Supply Chain Manager, who will be at the heart of driving operational success. You will manage end-to-end supply chain operations, ensuring products are always available, inventory moves seamlessly, and costs remain optimised. Your leadership will be instrumental in driving efficiency, scalability, and customer satisfaction in a fast-paced, ever-evolving e-commerce environment.
Tasks
Your responsibilities will include:
* End-to-end Supply Chain Management: Oversee demand planning, procurement, logistics, warehousing, marketplace replenishments, fulfilment, returns, and compliance in our international supply chain to ensure uninterrupted supply while optimising costs.
* Sales & Operations Planning (S&OP): Lead demand and inventory planning across the international supply chain, collaborating closely with brand management and finance teams.
* Inventory Optimisation: Drive efficiency in inventory management and turnover without compromising availability, negotiating and working closely with suppliers, vendors, freight forwarders, 3PLs, and marketplace logistics (FBA).
* Quality & Compliance: Ensure supplier adherence to SLAs and quality control standards, while navigating international and online marketplace regulations to guarantee compliance across products, packaging, labelling and commercial documentation.
* Cost & Performance Analysis: Continuously analyse and enhance supply chain processes to improve reliability, reduce turnaround times and increase margins.
* Systems, Processes & Reporting: Manage and improve inventory management and database systems, KPI tracking, SOPs, and actionable reporting to ensure visibility, scalability and efficiency across departments.
* Team Management & Building: Lead, mentor, and grow a high-performing supply chain team, fostering a culture of accountability, collaboration, and continuous improvement.
* New Business Integrations: Lead integrations of new products, acquired brands, and new brand partnerships into Flummox’s supply chain.
* Supply Chain SWOT: Monitor industry trends and assess Flummox’s supply chain strengths, weaknesses, opportunities and threats, developing strategies in collaboration with executives.
Requirements
To succeed in this role you:
* have +5 years experience managing international supply chains for scaling Amazon 3P (FBA) e-commerce companies, with extraordinary results (multi-channel e-commerce is a big plus)
* hold a master’s degree in supply chain, engineering, business administration, or a related field
* are fluent in English and German (Chinese is a big plus)
* are based in Europe
* excel at data analysis, with advanced Microsoft Excel/Google Sheets skills and can deliver actionable insights clearly
* have expertise in Amazon’s ecosystem (FBA, MCF), 3PL systems, and other inventory management or ERP platforms
* have strong communication, negotiation, and problem-solving skills in cross-cultural environments with internal and external stakeholders
* have excellent project management skills and are highly organised with a proven ability to manage urgency and drive tasks to completion
Benefits
* a dynamic, entrepreneurial culture where innovation and ownership are celebrated
* global exposure with opportunities to influence operations across Europe, USA, and Asia
* a high-impact role where your decisions directly shape performance, growth and innovation
* tight collaboration with a high-performing team and cutting-edge partners to create something extraordinary
* work remotely from anywhere in Europe or enjoy the energy of our London office
* competitive salary based on experience, with performance-based bonuses
* 25 days paid annual leave
* full-time contract as employee or contractor based on your preference
* growth potential in an organisation backed by strategic investors and poised for exponential scaling
Founded in 2022, Flummox is redefining how brands thrive in the digital marketplace. With a portfolio of 7 brands, we develop, licence, acquire, distribute and market products online across Europe and USA. Backed since 2024 by Diethelm Keller Group, the world-renowned, multi-billion-dollar brand and distribution company, we are on a mission to become a leader in operating and growing brands online!
At Flummox, we specialise in enhancing brands on online marketplaces. We're an online brand and distribution company with a growing portfolio of owned household brands available internationally. Our goal? Make our brands excel and lead online.
Our skilled team, backed by industry veterans, is focused on combining top-notch operations and technology to transform promising online brands into international leaders on digital shelves.