Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland
This role is full time, permanent with hybrid working based in Glasgow.
PURPOSE OF ROLE:
* To ensure that all allocated SLAs, KPIs and deadlines are successfully met.
* To allocate & reconcile all income received into the accounts within our management.
* To ensure full compliance and control of client monies.
* To support and assist colleagues within the Cashiers Team, the Client Accounting Team and the wider Property and Asset Management business.
* To provide detailed training for colleagues within the Cashiers Team and Client Accounting Team when necessary.
* To review and update system process and procedures documents.
KEY RESPONSIBILITIES:
* Ensure SLAs and KPIs are met within agreed timeframe:
* Daily Bank Reconciliations carried out for Main Bank Accounts and all reconciling items cleared within agreed timelines.
* Complete investigation of system issues and ensure resolution.
* Reconcile sub-accounts daily through automated system.
* Clear all common receipts reconciling items within 48 hours.
* Ensure all cash received is identified and allocated in a timely fashion.
* Prepare cheques for banking.
* Ensure that the correct alias process is adhered to and closed out within an appropriate timeframe. Ensure all logs are completed and information is up to date.
* Clear allocated items out of the Suspense Accounts within the agreed timeframe & follow up on items passed over.
* Hold and control all query, on hold and post dated cheques.
* Action all returned cheques.
* Ensure all payover to clients and other beneficiaries are processed within the agreed timelines. Liaise with other departments to question & resolve issues.
* Ensure all internal bank transfers are carried out within the agreed timelines.
* Action daily Roybank transfers within the agreed timelines.
* Ensure Managers/AD are aware of banking deadline and sign off completed.
* Action requests to open & close Bank Accounts within the agreed timeline.
* Ensure that all Statements are produced and distributed within the agreed timelines.
* Ensure all monthly and quarterly charges are raised in line with the agreed process and within the agreed timelines.
* To provide training and ongoing support to other team members.
* Deal with all internal inquiries within an appropriate timeline.
* Action and respond to emails within the Cash Management Inbox within the agreed timeframe.
* Liaise with the Bank as required.
* Other adhoc tasks as required.
KEY SKILLS & EXPERIENCE REQUIRED:
* Experience of working within a Cash Team where controls around client monies is a prerequisite.
* Used to working in a business culture that promotes adherence to procedures and controls.
* Experienced in completing Bank Reconciliations and following through on reconciling items within appropriate timeframes.
* Used to working to tight banking deadlines and dealing with high volumes of work during peak periods of activity.
* Excellent computer skills – Microsoft Office (Outlook, Excel, Word etc.), Property Management Systems (Tramps, Yardi, and Horizon) and Banking Systems.
* Experienced in training & developing team members.
THE INDIVIDUAL:
* Excellent communication skills – both written and verbal.
* Has an advanced understanding of systems & actively seeks to enhance and improve.
* Focused on delivering solutions within agreed timeframe.
* Strong analytical and problem-solving skills.
* Understands the importance of accuracy and attention to detail.
* Proactive and self-motivated.
* Good team player.
* Positive attitude/outlook and flexible approach to work.
* Ability to remain calm and in control when working under pressure.
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mindset is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills.
About CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees serving clients in more than 100 countries.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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