Description
Job Title: Service Engineer
Company: Salt Separation Services
Location: Rochdale, on-site
Department: Service
Compensation: Competitive, with OTE
Key Responsibilities
Service & Maintenance: Conduct routine and emergency maintenance on SSS water treatment equipment and third-party systems, ensuring they meet operational standards.
Site Surveys: Carry out on-site surveys to assess equipment performance and identify areas for improvement or efficiency gains.
Customer Interaction: Identify upsell opportunities, recommending equipment upgrades and modifications where appropriate to enhance system performance.
Documentation: Write, review, and maintain Operation and Maintenance (O&M) manuals to ensure all client documentation is up to date and accurate.
Training: Develop and deliver tailored training sessions for clients, ensuring they are confident in operating and maintaining their water treatment systems.
Compliance: Ensure all work is compliant with SQEP (Safety, Quality, Environmental, and Process) documentation and industry standards.
Workshop Support: Assist with workshop activities, including wiring, testing, and general plant maintenance.
Aftersales Support: Overhaul and test equipment as part of the aftersales process, providing expert input when needed.
Commissioning Support: Assist in the commissioning of new systems when required.
Preparation & Safety: Ensure that equipment and materials are prepared and delivered to site on time, and all work adheres to health and safety regulations.
Tool & Equipment Management: Maintain and organize toolboxes and test cases, ensuring everything is ready for use.
Company Alignment: Support and promote the company’s strategic goals and values, contributing to a culture of excellence and collaboration.
Additional Tasks: Carry out any other reasonable tasks as required by the business to meet customer needs and company objectives.
Skills, Knowledge and Expertise
Excellent communication
Proactive approach to time management
Willing to work approx. 140 days away from home
Self-motivated and able to work well within a team.
Customer and Service focused
Fitting, Maintenance and electrical qualifications and experience.
A strong understanding of Process, Mechanical and Electrical Equipment
Why Salt Sep?
Benefits:
A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future.
* Competitive employer matched pension scheme (Aviva)
* Company Bonus Scheme
* Employee Referral Scheme
* Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice.
* Life insurance
* Income protection (after 5 yrs service)
* Early finish Friday (finishing at 1pm)
* Plenty of training and development
* Holiday buy-back
* Excellent team building, social and company events
At Salt Separation Services, you’ll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family-owned business.
We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family.
We'd love to hear from you! Apply now...
Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications.
The next steps
1. Our team will help look into your application
2. If successful, we'll arrange a quick chat
3. Interview 1, will be with the People Team
4. Interview 2, will be with the hiring manager and there will be an element of demonstrating your skills
5. As a final stage, we believe it's important to meet your team, and include a peer interview so you can have the chance to meet some of the wonderful people you'll be working along side.
6. Offer, and hopefully, acceptance!
Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
When it comes to desalination technology, Salt Separation Services are the comprehensive solution. As a one-stop-shop, and over 30 years' experience, our extensive network of partners and suppliers means we can streamline the process, minimising the number of contracts you need to manage.
As you’d expect, we have all the right approvals. We can handle complex specifications and deliver a bespoke plant, tailored to your needs with every consideration met.
But for us it doesn’t stop on delivery, our relationship with you continues with our service team, aiming to support you with quick and easy access to spares, repairs and maintenance, keeping you fully functioning 24/7.