The Dover District is steeped in history, with the iconic White Cliffs of Dover, several castles including the Lord Warden of Cinque Ports residence, Walmer Castle. As well as the coastline, the District has wonderful countryside, lush valleys and beautiful parks and gardens.
Main Duties:
1. To assist in the efficient and effective management of the non-Dover District Council (DDC) temporary accommodation used to house homeless households, e.g., bed and breakfast and nightly paid accommodation, ensuring that best use is made.
2. To support Temporary Accommodation (TA) Officers with licence management functions, including service charge collection and managing the movement of households in TA.
Essential Requirements:
* Good customer care and interpersonal skills
* Excellent communication skills both verbal and written.
* Ability to use negotiation and influencing skills.
* Proficient in the use of IT systems including Microsoft Outlook, Word, Excel, and internet-based systems.
* Ability to organise and prioritise own workload and use own initiative.
* Ability to work calmly and accurately under pressure and to tight deadlines.
* Ability to work in a team and develop effective and supportive relationships with colleagues.
* Educated to GCSE level in English and Maths Grade C or above, Grades 4-9 or equivalent.
* Experience of working in a housing-related background would be desirable.
Due to the nature of this role, the successful applicant will be required to undertake an Enhanced DBS check as part of their pre-employment clearances.
You will have the ability to work flexibly and will require a current full driving licence effective in the UK and use of a motor vehicle for business use, or the ability to get to locations in a timely manner equivalent to motor travel in your own vehicle.
What do we offer?
* Benenden Membership and Employee Assistance Program
* Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension
* Generous annual leave provision
* Discounts including reduced membership rates at the local leisure centre
* On-site parking.
For an informal discussion about this post, please contact Mrs Sheila Welsh, Senior Accommodation Officer on 01304 872202.
Closing Date: 29 November 2024
Interview Date: 12 December 2024
Job Types: Full-time, Permanent
Pay: £23,388.00-£26,807.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Flexitime
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
* Store discount
* Work from home
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Dover CT16: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (required)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Dover CT16
Application deadline: 29/11/2024
Reference ID: DDC0692
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