The sales recruitment network is looking for a sales and helpdesk admin. The role is starting of as contract, if all goes well this can be made into a permanent role, this is office based. * Sales Order management from receipt of a Customers Purchase Orders to raising SOP on the Protean System and communicate to all parties expectations. * Update customer of the progress to invoicing the customer on dispatching of the goods. * Produce Service Contract Matrix and publish to Management team * Provide initial telephone contact for all customer enquiries. * Maintain Service and Maintenance contracts are invoice according to renewal date and liaise with account management to facilitate renewals * Process Monthly and Quarterly maintenance invoices for large S&M contracts * Process all customer consumable orders and liaise with Order Management that appropriate stock levels are available, communicate lead time to customer * Prepare and process Service invoices in accordance with customer requirements and/or company guidelines * Support the Helpdesk Team taking customer and Engineer calls and Logging them according to SLA requirements on the Protean Service Management system.Please get in touch