Senior 2nd Line and 3rd Line Engineer opportunities - Award-winning Managed IT Services company We're currently recruiting Senior 2nd Line and 3rd Line Engineers to join an award-winning Managed IT Services company part of their latest recruitment drive Key Tech - Microsoft Modern Workplace & Cloud technologies – Intune/Autopilot Must have MSP experience Job Purpose Providing 2nd/3rd Line IT support to end-users. Proactively resolve issues, ensuring a seamless experience for clients, with a focus on delivering exceptional customer service, you'll uphold our company Service Level Agreements and contribute to the success of our Service Desk Team. Project work - Implementing and deploying cloud solutions Experience, Qualifications, Personal Attributes Service Desk IT Support experience. MSP Background M365, Azure, Intune, Autopilot, Citrix … Excellent knowledge of Microsoft Operating Systems and networking principles. Strong interest and experience in IT services, solutions, and technology. Proficiency in PC's, servers, email, telephony, backup, Firewalls, switching, and routers. Eagerness to develop technical and customer service skills, coupled with excellent communication and time management abilities Cloud solutions, Azure, VMware, Citrix, Fortinet, and other public and private cloud platforms. Please apply and get in touch today