#Friendly, #approachable, #bubbly, #professional, #articulate, #phoneetiquette, #cheerful, #positive.
These are just some of the adjectives to describe our ideal candidate.
We pride ourselves on offering a personal service in what is becoming a very impersonal world, where first impressions count, and we are looking for a receptionist that encompasses all of the above.
Admin experience would be advantageous, including use of Microsoft packages, with bespoke on-the-job training of our systems. You will be supported by a team who share the same ethos of providing gold standard class service.
SG&A is a unique, professional, and friendly company. We have a real TEAM ethos – that means T*ogether Everyone Achieves M*ore. We are caring, supportive, positively focused, and the staff feel respected and appreciated.
Our business works in a niche branch of Health & Safety - Radiation Protection Advice. The Radiation Protection Advisers (RPAs) visit our clients, write reports, and provide ongoing telephone and email advice. The business also provides training for people working with radiation and is a supplier for Mirion personal dosimetry.
Our admin team supports the RPAs by organising visits and associated pre and post-appointment documentation. In addition, the role is varied with an opportunity to gain an understanding of all areas of our services, including client training and dosimetry, plus our own health and safety and social media requirements. It is important that the successful applicant can both work independently and as part of a team, supporting the RPAs.
Job Title: Receptionist / Administrator
Permanent position.
In person @ offices in Snetterton, Norfolk
Full Time 9am-5pm Monday to Friday
Salary: up to £25,000 per year depending on experience
We are seeking a professional, outgoing, and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service and administrative support. This role requires strong organisational skills, proficiency in computerised systems, and a keen attention to detail. The Receptionist will play a vital role in ensuring the smooth operation of our office environment.
Responsibilities:
1. Answer incoming phone calls with proper phone etiquette, directing calls as necessary.
2. Manage the reception area, ensuring it is always tidy and presentable.
3. Perform clerical duties including data entry, filing, and maintaining office records.
4. Assist with administrative tasks including reaching out to prospective clients to collect information for the business development team.
5. Support other team members with various office tasks to ensure efficient workflow.
Personal Skills required:
1. Excellent written and verbal skills
2. Excellent interpersonal skills with a strong customer service ethos, while displaying meticulous confidentiality.
3. Reliable, punctual attendance at work.
4. Have the ability and willingness to acquire job-related knowledge through self-development and learning from others.
Desirable qualifications and experience:
1. Four GCSEs at Grade C or above or equivalent including Maths and English.
2. Experience working in a customer service/office environment.
3. Knowledge of Microsoft packages.
4. Onsite training will be given in all the current company procedures and bespoke CRM.
Must Have:
1. UK Licence to work
2. Full UK Driving Licence
3. Fluent English
Please feel free to call us if you require any additional information or would like to discuss the role on 01362 822066.
Karen Bird
Chief Operating Officer
Job Type: Full-time
Pay: Up to £25,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Experience:
* Phone etiquette: 2 years (preferred)
* Organisational skills: 2 years (preferred)
* Administrative experience: 2 years (preferred)
* Office experience: 2 years (preferred)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 06/01/2025
Reference ID: Receptionist
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