Credit Controller, Rickmansworth, £23,000 to £28,000 My Client, a growing independent and boutique estate agency with a portfolio all over West London, are seeking a Credit Controller to joint their team in their Rickmansworth branch. Fluency in Punjabi or Hindi is highly desired, as many of their clients and suppliers communicate in these languages. Responsibilities Credit Assessment: Assessing the creditworthiness of new and existing customers by analysing their financial statements, credit reports, and payment histories. Credit Policy Development: Developing and implementing credit policies and procedures to minimize credit risk while maximizing sales and cash flow. Invoicing: Issuing invoices to customers accurately and promptly, ensuring all necessary details are included. Payment Monitoring: Monitoring customer accounts for overdue payments and following up with customers via phone, email, or letters to secure payment within agreed terms. Dispute Resolution: Resolving any disputes or discrepancies regarding invoices or payments, collaborating with internal teams such as sales or customer service as needed. Cash Flow Management: Managing the company's cash flow by ensuring timely collection of outstanding debts and minimizing bad debt losses. Reporting: Providing regular reports to management on the status of outstanding debts, collections efforts, and any credit-related issues. Customer Relationship Management: Building and maintaining positive relationships with customers while still enforcing credit terms and policies. Legal Action: Initiating legal proceedings or engaging with debt collection agencies when necessary to recover outstanding debts. Continuous Improvement: Identifying opportunities for process improvements in credit management and implementing changes to enhance efficiency and effectiveness. Requirements Credit control experience or a numerical background Fluency in Hindi or Punjabi is highly desired Experience within the property industry is highly desirable Effective communication skills, attention to detail, financial acumen Firm but diplomatic approach are essential for success in this role Proficiency in using accounting software Familiarity with relevant regulations and compliance standards Other Details Salary : £23,000 to £28,000 Required working hours: Office based Monday - Friday, 8am to 4pm Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk