Key job responsibilities Provide strategic direction, challenge and leadership on the implementation of NUHs internal communications strategy, translating strategic activity into messages and activities that are relevant to our colleagues and secure support for it at Board and senior level, including a clear understanding of the resources required to deliver it. Take the communications lead on engaging with our colleagues on the organisations long term Strategy Review our existing approach to internal communications and identify how we can deliver a better service, including new channels and opportunities to reach colleagues, especially where engagement and involvement is low. Develop strong relationships with staff at all levels of the organisation; this will require strong communication and influencing skills in order to convey complex information to a diverse audience. Support leaders and managers across NUH to communicate effectively with their colleagues and recognise the importance of good communications. Work with the Board, executive team and other senior leaders to ensure they are visible and approachable for all staff. Deliver effective and informed change management communications to a diverse and busy workforce with a number of competing priorities in a compassionate and engaging way Help the Trust understand and meet our financial challenge, ensure we are engaging with colleagues to understand our operational performance and lead the team in our support of NUHs Networks to help us meet our ambitions on inclusivity Overseeing continued embedding of our Trust values and People First approach Work in partnership with HR colleagues to ensure a robust and effective staff engagement approach is in place one that listens to staff, acts on their feedback and communicates what has been done. Use insights, data and feedback to inform and plan internal communications activity and regularly measure the effectiveness of the internal communications strategy, contributing to the teams forward planner and quarterly performance reports. Develop and drive a truly innovative approach to the development of internal communications, enabling NUH to explore some of the newest approaches from industry and the public sector. Persuade others of the benefits of new approaches and work across departments to gain support for the testing and evaluation of new techniques. Develop strong relationships with communications teams across the Nottingham and Nottinghamshire system and region to share best practice and explore opportunities to work in partnership. Implement and manage an annual internal communications audit and deliver action plans to make the required improvements. Lead the ongoing development of the Trusts internal communications channels so that they are targeted and effective at connecting with multiple audiences across the organisation. Work with relevant internal stakeholders to deliver campaigns that support widespread and/or localised behaviour change, engagement and awareness. Lead for communications on shared campaigns and projects with the HR team and the relevant divisions to promote health and wellbeing, our equality and diversity priorities and other major internal programmes and projects. Work with the communications team to develop timely, engaging and relevant content for all colleagues, including copy-writing, photography and film to tell our story in way that excites, inspires and reassures as appropriate. Advise senior colleagues on strategic internal communications issues, writing briefs and reports as required. Provide expert, specialist advice to support organisational change and transformation programmes, making decisions on the appropriate internal communications approaches / visual identity strategies, alongside the optimal channel deployment to achieve objectives. Work with the Awards and Recognition Manager to ensure there is an effective approach to staff reward and recognition, including the management and organisation of staff recognition events and processes. Line management responsibility of the internal communications team, supporting their professional development and training. Develop, implement and monitor performance of the internal communications teams business and strategic planning processes. Take responsibility for own areas of work, working independently without supervision and on own initiative. Prioritise, plan and allocate resources for the delivery of key internal communications strategies including budget and staffing Develop and deliver plans for major projects including identifying the resources needed to deliver them. Produce business cases as needed for investments in the function taking into account the Trusts policies and procedures for making best use of public money. Plan for, advise and support the use of internal communications channels in the event of a crisis, as part of crisis communications handling, for example issues that impact normal service provision, major incidents or unexpected service closures. Identify, record and manage key risks and issues relating to internal communications and engagement. Ensure all communications and engagement work is inclusive, putting specific arrangements in place to engage with those groups and/or individuals that are harder to reach. Participate in the out-of-hours on-call rota for media enquiries, social media and communications support. This may involve travel to any hospital site at short notice out of hours. Financial and budgetary responsibilities for own team and projects, escalating issues appropriately and providing solutions where budgets may be falling off target. Maintain expert knowledge of communications and engagement best practice developments. Work flexibly and undertake other duties commensurate to the grade as required.