Inside Sales Administrator / Account Manager - Chesterfield
Permanent job
£27,000
Your new company
Working for a leading organisation in Chesterfield, you will join a thriving business as an Inside Sales Administrator / Account Manager on a permanent basis. This vacancy is not a sales role; you do not need sales experience, nor will you be asked to do sales. The main purpose of the role will be to process and support customers placing orders and accurately and timely produce quotes and place orders.
KEY VACANCY INFORMATION
Location: Chesterfield S41
Salary: £27,000 + a monthly bonus based on performance
Office hours: Monday to Friday, 8.30 - 5.30
Office based with an option to work from home one day a week
Parking available
New offices and facilities
Your new role
This will be a busy role, with the main purpose of processing customer sales orders and producing sales quotations. There isn't any sales or selling involved in this role. The successful applicant will join a busy sales administration department and this role would suit someone who is used to working in a fast-paced environment. The role will involve direct customer support and the post would suit someone who builds excellent rapport and relationships with customers.
Responsibilities:
1. Responsible for accurate sales order processing, receiving orders, producing quotes and following up on quotes to secure orders in a timely manner or to SLA agreement with customer.
2. Produce accurate sales order quotes, ensuring correct information is included.
3. Contact customers to discuss the quote and obtain the order via email or phone, building relationships with customers.
4. Update Excel based reports (Intermediate level of Excel required including ideally pivot table, v look up).
5. Resolve invoice queries.
6. Check stock and notify customers of delivery dates/changes to delivery dates.
7. Discuss alternative product lines with customers where necessary.
8. Obtain quotes from suppliers if required.
9. Complete Excel based sales reporting to show order updates and sales trends (daily/weekly/monthly).
What you'll need to succeed
You will ideally have previous Sales Admin / Inside Sales / Internal Sales Admin experience and excellent customer service experience. Intermediate level Excel skills are needed (Pivot table, vlook up).
What you'll get in return
Permanent job
Location: Chesterfield
Salary: £27,000 + a monthly bonus based on performance
Office hours: Monday to Friday, 8.30 - 5.30
Office based with an option to work from home one day a week
Parking available
New offices and facilities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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