Company Description
Following years of accelerated growth, Culina Group is now a £2.2 billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions, and fresh and baked goods.
Company Overview
iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing, and carrier management. With its own in-house technology infrastructure, this underpins the iForce offering to customers.
At Culina, we have a winning culture; we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
Job Description
We are currently seeking a Shift Supervisor to join our Operations team at our Stafford site. As Shift Supervisor, you will support the Shift Manager in ensuring the handling and despatch of all customer products is achieved to optimum levels of cost and efficiency through the effective supervision and control of all staff and resources, whilst equally maintaining the highest levels of safety, welfare, and security within all areas of warehouse shift activity.
This is a full-time, permanent position.
Shift pattern - Monday to Friday 6am – 2pm / 2pm – 10pm rotating.
Salary - £30,491.65 (+ £3,049.16 shift allowance).
Job Responsibilities of Shift Supervisor include:
1. Ensure all products are received into the warehouse within client expectations and SLA and these are available for the ongoing operations in the appropriate condition.
2. Ensure all products in line with customers/clients specifications and quantities are picked/packed and despatched to meet with required Service Level Agreement standards.
3. Ensure the handling of all products is carried out to the highest standards of Health and Safety, equally applying best practice to the protection and packaging of Customers/Client orders to sustain transition through Warehouses/Distribution Centres and Carrier Networks. Such packaging should meet with minimum standards for the packaging and wrapping presentation of consignments to Client’s Customers.
4. Support the Shift Manager to ensure optimum levels of stock integrity are achieved through understanding of all processes and procedures of Warehouse Operations.
5. Ensure adequate supplies of consumable and packaging products are available in line to meet with all customer/client order despatch requirements. Maintain accurate records of all receipt, issue, usage, and holding of consumable packaging and materials.
6. Through consultation with Shift Managers responsible for ensuring all areas of responsibility are staffed commensurate to the achievement of scheduled and planned tasks and peak volume associated activity in line with optimum service and cost efficiencies.
7. In conjunction with Shift Managers and as required, conduct structured interviews against pre-defined personal specification and job description requirements.
8. Carry out regular 1-2-1s and reviews with colleagues as prescribed in the performance management cycle. Provide counselling and coaching to staff where necessary to ensure performance improvement or/and personal development.
9. Carry out investigative processes and where appropriate take relevant disciplinary action up to and including Recorded Verbal and First Written Warning.
10. Supervision, guidance, support, instruction, and training for the development of skills, knowledge, and awareness relative to operational requirements, Health, Safety, and Welfare of all staff within areas of responsibility.
11. First line of investigation into Health and Safety accidents to follow up by the Shift Managers.
12. Act as a champion for colleague engagement on all sites.
13. Support the Shift Manager in ensuring accurate records are maintained against all activity as required under Site Operating Procedures.
14. Ensure all processes, daily checks, defect reporting, training, and operations of MHE are conducted in line with both Company and Legislative Health and Safety Requirements.
15. Deputise for the Shift Manager during periods of absence.
16. Ensuring levels of housekeeping are maintained to the highest standards throughout areas of responsibility or/and where appropriate informing colleague Shift Managers of improvement requirements where appropriate.
17. Support the commercial objectives of the business through a process of continual review and operational appraisal.
Qualifications
To apply for the role of Shift Supervisor, you will possess the following skills, experiences, and qualifications:
1. A thorough understanding of all warehouse areas.
2. Ability to adapt to business requirements and to work effectively in different operational departments.
3. Experience of managing teams within a warehouse/production environment.
4. Process-oriented – an appreciation for specific client requirements.
5. People manager – leads by example, encourages team spirit, and can motivate a team.
6. Result-oriented & challenges situations – able to get on with the task in hand but challenge where the task given may not be most effective.
7. Adaptable & responsive to change – ability to monitor workflow and move workforce accordingly.
8. Can communicate clearly to colleagues and managers.
9. Enthusiasm, drive, and a can-do attitude.
10. Able to work on own initiative and to strict deadlines.
Additional Information
As part of our drive to make iForce a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard-working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
1. Annual Leave – Competitive holiday entitlement of 28 days.
2. Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 3% employer.
3. Life Assurance - x 2 your annual salary.
4. Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
5. Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
6. Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition, and long service awards.
7. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam.
Job Info
Job Title: Shift Supervisor
Company: iForce
Location: Stoke, Staffordshire
Posted: [Date]
Closes: Jan 5th 2025
Sector: Distribution
Contract: Permanent
Hours: Full Time
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