Hospitality Team Member - YHA National Forest
Location: Alfreton
Job Category: Retail
EU work permit required: Yes
Job Reference: 9c5d2c3d261b
Job Views: 3
Posted: 16.02.2025
Expiry Date: 02.04.2025
Salary: £11.44 per hour (This will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)
Staff accommodation: Available at a rate of £63.70 per week
Are you looking for a fun and varied job in hospitality? YHA National Forest is looking for a Hospitality Team Member to join their team! We host various groups throughout the season and are a friendly, supportive team looking for seasonal staff to help host our guests and make their stay memorable.
Why work for YHA?
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
What will you be doing as a Hospitality Team Member?
* Providing great customer service to all our customers, members, and guests.
* Working on reception, offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
* Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
* Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride.
What Skills and Experience do you need to be a Hospitality Team Member?
* Experience of working face to face with customers
* Experience of working in a team
* Excellent timekeeping and flexibility to cover different shifts
* Ability to manage varying pressures and prioritize tasks
* Knowledge and understanding of the core purpose of YHA
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
How do you apply?
Submit your CV and complete the application form. If you need any assistance, please visit the contact page on the YHA Jobs website.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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