The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.
Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.
Subway Experience Must
* Communicating clearly, concisely, accurately and professionally at all times
* Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
* Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
* Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition
* Completes and posts the staff work schedules.
* Recruits, rewards, and terminates staff as needed.
* Communicates changes in food preparation formulas, standards, etc. to staff.
* Ensures that all local and national health and food safety codes are maintained, and company safety and security policy are followed.
* Maintains business records as outlined in the Subway® Operations Manual. Analysis of business records to increase sales.
* Supports local and national marketing initiatives.
* Identifies and contacts prospective customers to promote sales.
* Plans special events and promotions.
* Completes University of Subway® courses as directed.
* Recruitment/induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
* Checking in deliveries, order matching, and daily banking.
* Prepare required paperwork about stock and sales. Prepare employee pay and timesheets.
* Manage cash balances and minimize wastage.
* Ensure 100% compliance by Subway® and council guidelines.
* Perform inventory management and stock control including weekly stock take and reports.
* Analyse the Weekly Sales & Inventory Report to improve the business.
* Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation.
* Implement in-store marketing material and POP in line with campaigns.
* Ensure safety procedures are followed to prevent injury.
* Provide a safe work environment for employees and customers.
* Promote and encourage a high level of customer service among employees.
* Handle unresolved and/or escalated customer complaints.
* Deliver a high standard of service when dealing with products, sales, inquiries, and catering to customer needs.
* Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
* Creating and managing the staff schedule
* Checking in deliveries, order matching and daily banking
* Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
* Manage cash balances and minimise wastage
* Ensure 100% compliance in accordance to Subway® and council guidelines
* Perform inventory management and stock control including weekly stock take and reports
* Analyse the Weekly Sales & Inventory Report to improve the business
* Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
* Implement in store marketing material and POP in line with campaigns
* Ensure safety procedures are followed to prevent injury
* Provide a safe work environment for employees and customers
* Promote and encourage a high level of customer service amongst employees
* Handle unresolved and/or escalated customer complaints
* Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.
You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!