The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies. We are at the forefront of innovative clinical care, and we challenge boundaries. Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support. We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities. Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future. Job title: Individual Giving Administrator Location: Rugby Full time: 22.5 hours Annual Salary: £23,400 Closing date: 16th September 2024 Key Responsibilities Assisting with Campaign Development • Take minutes at internal meetings, including cross-department campaign kick-off meetings, and circulate with actions. • Source interesting material from across the charity to be used in the biannual supporter newsletter or other campaigns alongside the Individual Giving Executive. • Work closely with the Communications Officer to identify new patient case stories to be used in fundraising campaigns. • Send out campaign briefs to suppliers, obtain quotes for postal campaigns, and ensure that the campaign is within budget. • Coordinate with external suppliers regarding upcoming campaigns. • Write marketing briefs for campaigns with the support of their line manager. • Obtain feedback for appeal artwork and communicate this to the graphic designer. • Organise regular meetings with stakeholders in accordance with the campaign schedule. • Create and design briefing presentations using information provided by the team. • Manage and monitor campaign schedules and the progress of campaign results. General tasks • Monitor stock reports of materials at the printing house and reorder items as required. • Process invoices received by the Individual Giving managers and send them for approval. • Manage the Individual Giving team inbox and appropriately delegate tasks. • Communicate campaign live dates and artwork to all charity staff through the internal channels. • Schedule key campaign dates and deadlines into the IG team's calendars and stakeholders. • Take minutes at compliance meetings held throughout the year • Support the Individual Giving Executive on campaign tasks as necessary. • Perform any other additional duties as requested by your line manager. Compliance Responsibilities • Work within the team to ensure that all activity is compliant with the Fundraising Regulator code of practice. • Work within Gambling Commission legislation and framework Person Specification • Demonstrated behaviour in line with the core values of TAAS throughout your career. • Collaborative approach towards achieving departmental and wider organisational objectives. • Flexibility to adapt to the changing needs of the organisation. • Attention to detail and creativity. • Highly organised and adaptable to different situations. • Excellent communication and interpersonal skills. • Proficient in using various software programmes, including email, word processors, presentations, databases and spreadsheets. • Effective time-management skills and ability to prioritise workload. • Exceptional customer service skills. Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.