Company Name: Liebherr, Great Britain Ltd
Location: Bathgate
Hours / Days Of Work: To be clarified
Job Type: Full-Time
Job Description:
Ensures effective operation of the Bathgate depot, including but not limited to health and safety requirements, people issues and people development, parts inventory and management. Increases the revenue to achieve annual targets for parts, servicing and service and repair contracts. Delivers Earth Moving Technical After Sales profitability by regular review of profit and loss, identifying areas for improvement. Assists the After Sales Supervisor in dealing with breakdowns and arranging routine maintenance, using technical experience to prepare for jobs before engineer visit. Carries out monthly toolbox talks with engineers, either at the office or onsite. Is readily available to offer technical assistance to field service engineers and customers. Responsible for ensuring technical training for engineers is arranged and takes place. Ensures service controller is estimating for repairs following services. Management and control of the department’s costs, income and profitability.
Experience And Qualifications:
1. Competent mechanical engineering background
2. Ability to demonstrate effective leadership skills with a team of similar size in a comparable work environment
3. Ability to articulate highly developed customer service skills applied in a working environment of similar complexity
4. Able to demonstrate ability to work effectively in a pressurised environment
5. Ability to use own initiative
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